Bilingual Customer Service Representative - Japanese-English

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Your potential has a place here with TTEC’s award-winning employment experience. As a Japanese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA , you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!
What You’ll Be Doing
Do you have a passion for working with people? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll

• Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.
• Issue Clipper cards and add transit value to cards using a custom Point-of-Sale system
• Respond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.