Banquet Supervisor

Banquet Supervisor

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The part-time Banquet Supervisor is a hands-on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.

Essential Duties and Responsibilities:

• Reports for work in proper uniform according to the scheduled time.
• Follows instructions for each event as given by the Premium Services Manager
• Reviews Banquet Event Orders and Ensures all products and equipment needed are secured prior to each event.
• Assists with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
• Assists with preparing garnishes, beverages, condiments, and breads.
• Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
• Assists with preparation and set-up of event room when necessary.
• Prepares tables with place settings as instructed by the Premium Services Manager
• Attends pre-function meeting for briefing of event details.
• Checks in and Assigns Catering Staff based on event needs
• Always provides friendly and courteous customer service.
• Main point of contact on event floor for Clients during live events
• Remains at assigned station and performs duties as assigned according to each event.
• Reports any customer concerns and/or complaints to Premium Services Manager
• Breaks down tables and banquet equipment after each event.
• Cleans and returns serving pieces to proper storage area.
• Adheres to strict grooming standards and policies of company.
• Follows service standards, procedures, and guidelines.
• Performs other duties as assigned and deemed necessary.

Education and/or Experience:

• Minimum of 3 years work experience in service-oriented environment, catering experience preferred
• Indiana Liquor License

Skills and Abilities:

• Knowledge of catering services and terminology
• Strong guest service skills
• Ability to get along well with others
• Ability to receive and carry out instructions in a timely manner

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires ability to get in and around the facility (requires personal mobility), lifting, carrying, moving to lift to 50 lbs.

Pay Rate $20 - $22/hr

ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor