Banquet Setup Supervisor

Banquet Setup Supervisor

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination.

#BMC-Okana

Overview

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success.

Join us as a Banquet Setup Supervisor as part of our Banquets team!

Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.

Our Vision for our team members:

• Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination
• Contribute to our distinctive atmosphere and foster your personal and professional growth
• An individual committed to creating exceptional guest experiences
• Be appreciated for what you bring to the team
• Learn and grow with a company that values its associates

Why OKANA:

• Competitive wages
• People-first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Festive environment
• Perks & discounts

About the role

The Setup Supervisor oversees the daily operations of the banquet and event setup team, ensuring all function rooms are prepared accurately and efficiently according to event specifications, diagrams, and brand standards. This role provides hands-on leadership, directs team members during setups and teardowns, and serves as a liaison between Banquet Management, Catering, and Events to ensure flawless execution. The Setup Supervisor is also responsible for maintaining inventory, cleanliness, and safe operation of banquet equipment.

What you will be doing:

• Supervise and assist with setup and teardown of all banquet and meeting spaces, including tables, chairs, linens, staging, and audio-visual equipment
• Review daily BEOs to confirm accurate room setups and adjust layouts as needed
• Assign and monitor setup staff duties, ensuring timely completion of tasks and adherence to standards
• Maintain cleanliness, order, and safety in storage and back-of-house event areas
• Conduct pre- and post-event inspections to verify quality, functionality, and cleanliness
• Communicate effectively with Banquet Manager and Banquet Captains regarding event details, changes, and equipment needs
• Train new setup associates on procedures, safety, and guest service expectations
• Maintain accurate inventory records of tables, chairs, risers, linens, and other banquet materials
• Assist with periodic deep cleaning and maintenance projects in meeting spaces
• Perform other related duties as assigned

What you bring to the role:

• High School Diploma or equivalent required; college coursework in Hospitality or related field preferred
• Minimum of 2 years experience in banquet or event setup, with at least 1 year in a supervisory or lead capacity
• Strong organizational and time-management skills; ability to handle multiple priorities in a fast-paced environment
• Excellent communication and leadership skills; ability to train and motivate team members
• Proficient in reading and interpreting banquet event orders (BEOs) and room diagrams
• Physically able to lift, move, and transport banquet equipment and furnishings up to 75 lbs
• Flexible schedule; must be available to work evenings, weekends, and holidays as business demands

OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.