Banquet Server

Catering Service Position

This position is responsible for providing a high-quality catering service for banquets and receptions as well as to achieve customer satisfaction and retention.

Position Responsibilities

• Report for work in proper uniform according to the scheduled time
• Follow instructions for each event as given by the Banquet Manager and/or Banquet Supervisor
• Assist with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event
• Assist with preparing garnishes, beverages, condiments, and breads
• Assist with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
• Assist with preparation and set up of event room when necessary
• Prepare tables and place settings as instructed by the Banquet Manager and/or Banquet Captain
• Attend pre-function for briefing of event details
• Provide friendly and courteous customer service at all times
• Remain at assigned station and perform duties as assigned according to each event
• Report any customer service concerns to the Banquet Supervisor or Banquet Manager
• Breakdown tables and banquet equipment after each event
• Clean and return serving pieces to proper storage area
• Adhere to strict grooming standards and policies of company
• Complete necessary assigned side work
• Perform other duties as assigned and deemed necessary

Supervisory Responsibilities

This position has no supervisory responsibilities

Education and/or Experience

• High school diploma or GED
• Minimum of one (1) year work experience in food and beverage environment
• Prior banquet server or waiter/waitress experience preferred
• Knowledge of catering services terminology preferred

Skills and Abilities

• Ability to receive and carry out instructions in a timely manner
• Ability to follow directions and effectively perform the work
• Ability to speak and understand English to converse with coworkers and supervisors, as well as to understand tasks issued
• Ability to work irregular hours including nights, weekends, and holidays, as needed
• Professional presentation, appearance, and work ethic
• Must be at least 18 years old
• Ability to work independently and with others

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires server to be capable of lifting and carrying up to 50 lbs. Must be able to stand, walk, lift, and bend for long periods of time.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee.