Banquet Server

Banquet Server Position

As the world's leader in privately managed public assembly facilities and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world's most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.

ASM Global has excellent and immediate openings for part-time Banquet Servers with ASM Global Knoxville at the Knoxville Convention Center. The Banquet Servers report to the Banquet Supervisor and Food and Beverage Manager and are responsible for all banquet functions which includes: set-up, any beverage break, buffet, plated and reception events, etc. Position will also be eligible to work additional shifts in concessions and bartending (if you maintain a current TABC license).

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

• Assist with preparation and set-up of event room including, but not limited to, the collection of all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
• Prepares garnishes, beverages, condiments, and bread baskets.
• Clean and fill salt and pepper containers, sugar dishes, creamers
• Prepare tables with place settings as instructed.
• Fulfilling the service per each Banquet Event Orders (BEO) and/or any standards and instructions set by management, the Client, or Banquet Captain
• Breakdown banquet equipment and set-up after each event and then clean and return serving pieces to proper storage area.
• Establish and maintain positive relationships with clients, customers, guests, and co-workers.

• Compliant with all health and safety codes
• Perform other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Prior experience in the food and beverage service industry preferred.

Skills and Abilities

• Must have the ability to work flexible hours including nights, weekends and holidays, in addition to normal business hours.
• Must have good hygiene and a neat, conservative appearance.
• Must be able to work in a team environment as well as independently with minimal supervision
• Exemplary food and beverage service skills in a fine dining atmosphere.
• A strong commitment to exemplary customer service.

• Ability to read, understand, and implement ASM Standards of Service, Banquet Event Orders, and other policies and procedures.
• Must have ability to take/follow directions and remain flexible and adjust to situations as they occur.

Certificates, Licenses, Registrations

Must hold or obtain upon hiring a TABC card (when bartending)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

• Regular lifting and carrying minimum of 20 lbs.
• Constant standing, walking, stooping, reaching, and handling food and chemical products.
• Ability to work extended hours productively in a fast-paced, very physically demanding environment.
• Ability to navigate in and out of banquet doors and service pockets throughout shift.
• Potential exposure to dust pollen and fumes, and food allergens, and extreme changes in heat and cold
• Subject to high noise level
• Possible exposure to weather conditions

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Recruiter- Cory Barnes

ASM Global Knoxville: Knoxville Convention Center

701 Henley Street, Knoxville, TN 37901

Applicants that need reasonable accommodations to complete the application process may contact:

865.770.0823

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.