Banquet Attendant

Job Summary

Summary: Delivers and serves food at scheduled functions under the supervision of the supervisor. Ensures the accurate execution of all events during his/her shift. Sets up and serves at functions; cleans event area during and after events; breaks down the setup and leaves the area neat and clean; returns leftover food and equipment in a timely manner.

Essential Duties and Responsibilities:

• Assembles and delivers all food and supplies for catered functions to their scheduled locations.
• Logs and maintains food temperatures as needed.
• Arranges chef tables with food, beverage and service items according to standards.
• Serve food and beverages to guests.
• Thoroughly cleans location after event is completed.
• Returns food and beverages, serving equipment and utensils to assigned locations.
• Ensures guests receive friendly, courteous service at all times.
• Maintains clean and safe work environment.
• Follows safety and sanitation policy and procedures at all times.
• Performs other duties as assigned.

Qualifications:

• Valid driver's license may be required; must possess or able to obtain a valid food handler's permit and/or alcohol servers' permit where required by state law.

Job Summary

Summary:  Takes food and beverage orders and efficiently delivers items to dining room guests.  

Essential Duties and Responsibilities:

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.