B2 Ecom Support Lead

Location:

Fort Payne, Alabama

Job Summary:

The Area Lead is responsible for daily shift leadership, mentoring, and training, while providing the Operations Supervisor with updates on work progress of the team, resolving different product/freight issues, and handling any product/freight concerns to communicate to the Operations Supervisor.

Responsibilities:

Key Accountabilities:

n
• n

  Responsible for training associates in all departmental and Company safety procedures

  n
n
• n

  Daily oversight of the Shift with Operations Supervisor guidance

  n
n
• n

  Assist with administrative functions of associates

  n
n
• n

  Job allocation to associates to include daily follow up of KPIs with the Operations Supervisor

  n
n
• n

  Monitoring and mentoring of associates on productivity, quality, cleanliness, and safety.

  n
n
• n

  Responsible of shift goals and associated action plans

  n
n
• n

  Preparing and implementing training plans for associates.

  n
n
• n

  Conduct audits for 5s for work stations on a daily basis.

  n
n
• n

  Stand in for Supervisor in an operations capacity as needed

  n
n
• n

  Consistently partner with Supervisor on any product flow or shipment issues

  n
n
• n

  Upholds excellent customer service to our internal and external customers

  n
n

Education and Requirements:

n
• n

  Must have the ability to train and develop others

  n
n
• n

  Excellent written and verbal communication skills

  n
n
• n

  Minimum of one year of related experience and/or training with demonstrated competency in developing associates and teams

  n
n
• n

  Strong analytical skills

  n
n
• n

  Basic PC skills are required and experience and knowledge of Warehouse Management Systems. PKMS background preferred

  n
n
• n

  Regularly required to stand, walk and reach with hands and arms. Occasionally required to sit and stoop, bend, reach, kneel, crouch, push, pull, or crawl. The associate must regularly lift and/or move up to 25 and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus

  n
n
• n

  Stand/Walk for up to 12 hours during shifts.

  n
n
• n

  Work in an environment where the noise level varies and can be loud.

  n
n
• n

  Work in an environment that is subject to variable temperatures and weather

  n
n
• n

  Continuously climb and descend stairs

  n
n

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.