Automotive Courtesy-Greeter

Automotive Courtesy-Greeter

Courtesy Technician /Quick Lube

Business Description

Jiffy Lube is the largest quick lube chain in the nation with more than 2,400 plus franchise owned service centers in all 50 states. We pioneered the Fast Oil Change industry more than 45 years ago, providing oil & fluid maintenance and (now) almost every common major and minor repair service. From wheel alignments to brake jobs to tires and more.

Qualifications

The Courtesy Technician position is an entry level position and requires candidates with good interpersonal and communication skills along with great customer service. Automotive experience is a plus, but we will consider those with retail, sales or customer service experience.

Responsibilities

As a Courtesy Technician, you will work in a fast-paced and specialized service environment, and will be responsible for greeting guests, customer service, and assisting the J-Team service vehicles.

Physical Qualifications:

Technicians must expect to stand for long periods of time on hard surfaces, like concrete or metal, and expect to work in an environment in which you may frequently experience hot and cold temperatures, loud noises, and exhaust fumes.

Enjoy working in a fast-paced automotive service environment

Must be able to use basic hand tools and learn quick lube service

Positive attitude, strong work ethic, motivated, and a team player

Must be able to lift and move work-related items up to 50 pounds

Must be able to push, pull, lift, and bend at the knees and waist

Have a valid drivers license and authorized to work in the U.S.

Job Duties Include, but are not limited to:

Duties include but are not limited to: Greeting the guest on arrival, providing outstanding customer service, assisting the J-Team cleaning exterior windows, vacuuming interior floor, and filling tires with the proper air pressure. In addition, candidates must complete all safety, service, and required training courses through Jiffy Lube University. The Courtesy Technician is also responsible for keeping the shop clean, safe and presentable.

Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Lube Technician or Customer Service Advisor].

Qualifications:

• Previous experience is preferred with a minimum of 1-year automotive cashier or counter sales working for a dealership, tire center, repair shop or quick Lube. However, we would consider a candidate with some automotive office or business experience.

Full-Time Perks:

• Medical, Dental, and Vision Insurance
• Paid PTO (personal time off) & Holidays
• Uniforms, Advancement, Company Discounts
• Flexible Work Schedule, a Great Team Environment, and more.

Business Model & Culture:

• Fast paced and team-oriented environment
• World class JLU training to meet all challenges
• Customer driven building strong relationships
• Value teammates and recognize their contributions
• Being inclusive and having equal access to opportunity