Automation Engineer, QYY6 RME

Automation Engineer

Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!

About the Role

As an Automation Engineer, you will play a crucial role in maximizing equipment reliability and operational performance in our fulfillment centers by providing proactive controls automation and technical support. Your expertise will be essential in troubleshooting complex control systems, analyzing performance metrics, and driving continuous improvement initiatives. You'll collaborate with cross-functional teams to optimize material handling equipment (MHE) systems and implement innovative projects. You'll work with state-of-the-art technology, including conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. Through your efforts, you'll directly contribute to ensuring our customers receive their orders with Amazon's signature speed and accuracy.

Key Job Responsibilities

Responsibilities include, but are not limited to:

• Serve as the site expert for maintaining the automation systems that are critical for operations
• Collaborate with building Operations, Operations Engineering teams, FC Start-up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation
• Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems
• Monitor MHE metrics and partner with maintenance/operations to address system performance issues and provide analysis across all operations
• Provide first-level escalation support for site technicians, both locally and remotely
• Facilitate Failure Analysis and Incident Review processes to drive continuous improvement
• Perform and analyze building System Assessments to enhance material handling system performance
• Communicate technical issues and project timelines clearly to building managers, operations staff and maintenance teams