Audio Visual Technician

Base pay range

$25.00/hr - $25.00/hr

Duration

06+ Months (Possibility of Extension)

Must-Have (Technical/Behavioral)

• Use Teams Admin Center and similar tools to support environment health and meeting needs.
• Use Zoom tools to support meetings and meeting rooms.
• Oversee operations of hybrid meetings, webinars, and virtual events, ensuring seamless execution across time zones.
• Act as an escalation point for complex technical issues during live events and high-profile meetings.
• Collaborate with IT, Facilities, and Security teams to optimize AV infrastructure and ensure compliance with organizational standards.
• Manage vendor relationships for AV hardware, software, and support services.
• Develop and enforce SOPs for video conferencing support, troubleshooting, and preventive maintenance.
• Train clients on best practices and new technologies.
• Monitor system performance and user feedback to drive continuous improvement.
• Stay current with industry trends and recommend upgrades or new tools to enhance user experience.

Good-to-Have

• Knowledge of Polycom and client.
• Exposure to reporting initiatives.
• Experience with enterprise AV infrastructure (e.g., Poly Clariti, Crestron, client codecs, Audio Mixers, TriCaster) including implementation, configuration, troubleshooting, and support of large-scale enterprise environments.
• Deliver detailed project documentation to both customers and operations teams that fully describes new implementations and serves as the primary reference for day-to-day management.
• Install, troubleshoot, and configure all Polycom and client video conference devices, and provide as-built training to junior engineers.
• Independently troubleshoot and debug broad, complex, and unique solutions involving mixed media.

Required Technical Skill Set

• Microsoft Teams
• Zoom
• Polycom
• Client

Seniority level

• Associate

Employment type

• Contract

Job function

• Information Technology

Industries

• Staffing and Recruiting