Associate Golf Professional

Associate Golf Professional

Westchester Hills Golf Club is excited to announce the exceptional career opportunity of Associate Golf Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. Annual Compensation: $85,000 to $95,000 with lesson and other potential to be $10-25k higher.

General Responsibilities:

• The Associate Golf Professional position is seasonal, March through November. The position will assist the Director of Golf and Head Golf Professional in the management of day-to-day golf operations of the facility. Experience in instruction, club fitting, golf shop merchandise operations and tournament operations are important. This person will be an active ambassador for an exceptional golf experience.

Specific Responsibilities:

• Assist with golfer check-in and fee collection; control and manage play
• Assist with all opening and closing procedures
• Assist in managing facility tournament operations including weekly events
• Assist in tournament operations and weekly events including planning, pre-tournament contracts, post-tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up
• Conduct individual lessons and group clinics
• Assist with men's, women's, and junior golf events and programs
• Assist in Player Development programs using PGA tools and resources
• Assist with management of outside service staff to ensure the highest quality of customer service is achieved
• Assist in managing golf car operation, practice facility, and club storage service (as applicable)
• Provide club repair and club fitting services to customers
• Directly responsible for timely and consistently maintaining the club's USGA Handicap System
• Assist in the inventory control of hard goods, soft goods, and special orders including ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales
• Play golf with a variety of customers in competitive and non-competitive situations
• Conduct oneself in a professional manner and maintain a professional image at all times
• Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies
• Assist in coordinating golf activities with other departments

Knowledge, Skills and Traits:
Maintain PGA of America membership in good standing in an active classification
Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program
Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
Fundamental supervisory practices and principles
Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
Strong organizational, planning and prioritization skills
Self-motivated with desire to promote and market
Service and customer focused attitude
Experienced in written and oral business communications
Remain up to date on customer relationship management tactics and strategies
Utilize the resources of PGA player development programs such as Get Golf Ready, PGA Sports Academy, Tee it Forward and others
Experienced computer user including Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database
Maintain and promote a positive professional image within the community
Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends
Maintain a credible golf game and remain current on teaching innovations

Work Experience:

• Preferred 3 years of similar Assistant Golf Professional work experience
• Golf Genius, Jonas Software, and EZ Links tee sheet knowledge