Associate Director, Business Process Owner

Company : AbbVie
Location : North Chicago, IL, 60064
Posted Date : 13 October 2025
Job Type : Other
Category : Management
Occupation : Director
Job Details
Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie onX,Facebook,Instagram,YouTube,LinkedInandTik Tok.
Job DescriptionThe Business Process Office is comprised of Business Process Owners (BPOs) who are accountable for the definition, health, and performance of Clinical Sciences key end-to-end processes. The BPO partners closely with various process stakeholders to ensure alignment of people, process and technology and are responsible for the performance of key end-to-end processes in realizing their objectives as measured by process indicators and are empowered to identify and champion improvements.
Responsibilities:
Process Improvement: As assigned; accountable for delivering process transformations and continuous process improvement.
- Lead and deliver transformation projects as assigned and chartered.
- Use established methods to diagnose the current state of a process and identify pain points and improvement opportunities.
- Use established process improvement tools to identify and implement countermeasures that improve process efficiency, quality, and/or compliance.
- Establishes process strategy, objectives and long-range roadmap with input from key stakeholders (including business and IT); identifies, facilitates/implements process changes
- Network internally and externally.
Process Management: As assigned, accountable for process performance oversight, process-related decision-making, and all process-related maintenance activities. Additionally, partner closely with the functional area management and subject matter experts (SMEs) for the assigned process(es) who are responsible for process content, outputs, and quality.
- Publish and manage L2/L3 process maps and time standards
- Responsible for Quality System Process and Procedure documents
- Accountable for Best Practice Guidelines. Curate process knowledge repositories.
- Define and manage key compliance and performance indicators / metrics.
- Accountable for management review (i.e. SMORES) content. Facilitate periodic Operations reviews with stakeholders.
- Perform periodic process physicals and self-audits; is always aware of the health of assigned processes and areas needing additional improvement. Has a continuous improvement mindset.
This is a hybrid role based at our Lake County, IL headquarters.
QualificationsQualifications:
- Bachelor degree required, Bachelors of Science preferred
- Master of Business Administration (MBA) preferred
- 8+ years professional experience required with BS (5+ with Masters, 3+ with PhD)
- 5+ years dedicated process management and continuous improvement experience required
- Lean or Lean Six Sigma certification preferred, Lean Bronze+ or LSS Black Belt preferred
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:
The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemay ultimatelypay more or less than the posted range. This range may be modified in thefuture.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
This job is eligible to participate in our short-term incentiveprograms.
This job is eligible to participate in our long-term incentiveprograms
Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employee remains in the Company's sole andabsolutediscretion unless and until paid andmay be modified at the Companys sole and absolute discretion, consistent withapplicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
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