Associate Clinical Specialist, CRM - Brooklyn/Staten Island

Cardiac Rhythm Management Division Opportunity

This position is a field-based role located in Brooklyn or Staten Island, NY area, within the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

The CRM Associate Clinical Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.

Key responsibilities include:

• Acting as a clinical interface between the medical community and the business.
• Demonstrating the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
• Providing engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis.
• Developing, leading, and/or facilitating training sessions and other programs on CRM products for healthcare professionals.
• Providing additional back-up support to CRM Sales Representatives.

Required qualifications include:

• Bachelor's degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
• A minimum of 0-2 years of related experience or a program certification from an accredited cardiac training program.
• Capability to obtain certification in CRM products.
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills and abilities to interpret and solve complex clinical problems.
• Strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities.
• Detail-oriented and capable of working independently.
• Ability to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals.
• Extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.

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