Assistant Store Manager, The Falls

Overview

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Job ID:
Store Name/Number: FL-The Falls (1112)
Address: 8888 SW 136th st, Space #465C, Miami, FL 33176, United States (US)
Hourly/Salaried: Salaried (Exempt)
Job Type: Full Time
Position Type: Regular
Job Function: Stores - Leadership

The Opportunity

At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.

Your role at Sephora

As an Assistant Store Manager , you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
• Help develop and implement strategies to drive store sales and increase profitability.
• Assist in coordinating and overseeing sales and profitability, performance, service, and operations.

Team Leadership And Development

• Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
• Conduct performance appraisals, manage employee development and provide ongoing feedback.
• Support the leadership team, ensuring effective collaboration and achievement of store goals.

Client Satisfaction And Service

• Ensure high levels of client satisfaction through excellent service.
• Handle client complaints and provide appropriate solutions.
• Support client loyalty programs and services to ensure client loyalty and engagement.

Store Standards And Compliance

• Maintain outstanding store condition and visual merchandising standards.
• Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
• Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.

Resource Management

• Assist in managing inventory levels to ensure product availability.
• Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.

Qualifications/Experience

• Proven successful experience as a retail assistant manager.
• 3-5 years of experience managing a high volume, complex retail, or hospitality setting.
• Strong leadership skills and business acumen.
• Client management skills.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• A knack for attracting, identifying, and inspiring employees.
• Flexible availability to work a retail schedule.
• Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.
• Adherence to Sephora’s dress code and policies in the Sephora Employee Handbook

The annual base salary range for this position is $58,500.00 - $68,068.00 . The actual base salary offered depends on factors including qualifications, experience, skills, education, certifications, and geographic location. Individuals may be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, including health/dental/vision plans, 401(k), paid time off, employee discount/perks, life and disability insurance, flexible spending accounts, and an employee referral bonus program.

While at Sephora, you’ll enjoy…

• The people: you’ll be surrounded by talented leaders and teams.
• The learning: ongoing training and personalized career plans.
• The culture: Sephora is a leading beauty retailer within the LVMH family, with a global reach and a focus on reimagining the future of beauty.

Sephora is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to assisting applicants with disabilities. Sephora will consider qualified applicants with criminal histories in a manner consistent with applicable law.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development
• Industries: Retail

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