Assistant Nurse Manager- Virtual Health (3rd Shift)

Assistant Nurse Manager- Virtual Health (3rd Shift)

The Assistant Nurse Manager-Virtual Health (ANM VH) is primarily responsible for assisting the Virtual Health Manager(s) and Director(s), in managing multiple virtual health programs, both in the ambulatory and inpatient setting. This could include but is not limited to Nurse Triage, Remote Patient Monitoring, School Based Health, Video Visits, Telemetry Monitoring, Tele-Sitting, Virtual Observation and Virtual Nursing. The ANM VH will be required to be an effective troubleshooter, and support system-wide associates in the programs listed above. The ANM VH presents a positive impression with all internal and external collaborators. The ANM VH must be a loyal team player, who can work autonomously with independent thinking, judgment, discretion, confidentiality, decision-making and exhibit problem-solving and critical thinking skills in stressful situations. The ANM VH will strive for innovative solutions to problems with a mindset of continuous process improvement. Administrative duties include adjusting and approving timecards of associates, scheduling, fielding questions from associates and interdisciplinary departments, monitoring quality assurance, and providing orientation and ongoing training for the virtual health programs and associates. In addition, the ANM will assist the VH leadership team in the achievement of organizational goals and objectives. The ANM VH is a first level exempt management position designed to meet business needs as well as create a career development opportunity in preparation for broader leadership roles. The ANM reports to the Director of Virtual Health.

Benefits include Paid Time Off, Medical, Dental, and Vision, 403b with match, and Opportunity for Career Growth.

Leadership-related core responsibilities include maintaining a motivational, positive, and supportive work environment for associates, assisting leadership with facilitating effective communication and engagement with interdisciplinary teams and departments, attending staff meetings and leadership meetings, and ensuring staffing, purchases and productivity is working toward annual budgetary goals for the department.

Associate-related core responsibilities include working with HR and leadership to interview candidates for openings, consulting with leadership for data collection and associate observation to aid preparing information for coaching and performance evaluations, documenting associate performance concerns, accurately maintaining and approving associate timecards, coaching associates with manager(s) for established work goals, assisting leadership in the ongoing development, organization and coordination of associate orientation and training, organizing and developing associate/provider engagement strategies, and providing coverage for Virtual Health roles during a staffing crisis.

Virtual health process-related core responsibilities include leading by example by understanding each virtual health program workflows and processes, serving as the subject matter expert with regards to workflows, enhancements, and to virtual health programs, assisting leadership by completing internal quality assurance audits, ensuring workflow documents for virtual health programs are up to date and readily available, evaluating opportunities to streamline or create new workflows, providing coverage for Virtual Health roles during a staffing crisis, providing organizational support as needed, and analyzing staffing levels and schedule associates to maximize efficiency and productivity.

Required skills and knowledge include the ability to manage and prioritize multiple tasks, excellent verbal and written communication skills, excellent interpersonal skills, knowledge of and a quest to learn project management skills, excellent critical thinking skills, works well telephonically and face to face, ability to work autonomously, positive attitude, demonstrated ability to work successfully in a team-based decision-making culture, demonstrated ability to work independently resulting in effective outcomes and on-time performance, experience in planning and coordinating multi-disciplinary communications strategies, strategic initiatives, and events, and must respond to and follow through with requests from patients and/or stakeholders promptly.

Education: Minimum Associates Degree. Complete SEH/SEP ECG class and pass exam yearly minimum score of 85% and 100% on lethal arrhythmias. Desired: Bachelor's degree.

Years of experience: Minimum 3+ years of RN clinical experience. Desired: Supervisory experience.

Licenses and certifications: Active, unencumbered multistate (compact) RN nursing license issued by a Nurse Licensure Compact (NLC) state, specifically Kentucky, Indiana or Ohio.

FLSA Status: Exempt