Assistant Golf Professional - Mountain Shadows

Assistant Golf Professional

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description: Welcome to Mountain Shadows Resort, a tranquil oasis in the heart of Scottsdale, Arizona, proudly part of the Pyramid Global Hospitality portfolio. With 217 inviting guest rooms and 7,500 sq ft of meeting space spread across 11 versatile rooms, Mountain Shadows Resort is not just a place to stayit's a serene haven that seamlessly integrates comfort with career opportunities. Nestled in the breathtaking landscape of Scottsdale, Mountain Shadows Resort embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Mountain Shadows Resort, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique energy of Scottsdale while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!

Position Summary

The Assistant Golf Professional will assist with the daily management of the golf operation and is to exceed overall expectations as set forth by Mountain Shadows. Responsibilities include:

• Assist with golfer check-in and fee collection: control and manage play.
• Make golf reservations.
• Assist with all opening and closing procedures.
• Assist in managing tournament operations including planning, pre-tournament contracts, post-tournament billing, promotion, course set-up, prep, scoring, prize distribution, and follow up.
• Assist with management of outside services staff to ensure the highest of customer service expectations are met.
• Assist in the inventory control to include ordering, receiving, inputting and pricing.
• Maintain attractive and orderly retail appearance in golf shop.
• Guest relations, greeting and introducing guests to our facility, directing guests around our facility, meeting and exceeding the needs of our guests, providing consistent genuine and friendly hospitality.
• Some short game golf instruction as needed.
• Perform additional duties as requested by the Assistant Director of Golf and/or Director of Golf.
• To create a positive, professional and friendly environment for our members, guests and fellow associates.
• To promote teamwork throughout the facility.
• To maintain a look of organization and cleanliness throughout the golf shop and offices consistently each day.
• Involvement throughout the facility as prescribed by management.
• Actively promote the game of golf and tournament preparations with our members and guests.
• Maintain the goals and direction prescribed by management.

Qualifications

Specific Job Knowledge, Skill and Ability: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

• Registered as a PGA apprentice preferred.
• Registered in Level 1 of the PGA/PGM preferred.
• Fundamental knowledge of the game of golf.
• Experienced computer user to include, Microsoft Word and Excel and other computer applications such as retail POS & tee time software
• Able to meet the minimum physical requirements.
• Able to work in guest service environment and communicate effectively.

Appearance Requirements: Proper professional attire required by following appearance guidelines as set forth in the Employee Handbook. Appearance must always be neat, clean and professional. Name badge and proper uniform must be worn at all times.