AR/collections

Accounts Receivable / Collections Analyst

We are seeking a detail-oriented and collaborative Accounts Receivable Analyst to join our Shared Services team. This role is integral to optimizing AR processes, supporting collections efforts, and ensuring accurate and timely billing. The ideal candidate is proactive, adaptable, and thrives in a fast-paced, high-volume environment.

Key Responsibilities

• Engage with customers to obtain remittance information and resolve discrepancies to ensure accurate payment application.
• Navigate customer portals to address issues related to missing, declined, or pending invoices and credits.
• Build and maintain strong client relationships by following up on past-due accounts and coordinating with internal teams to resolve outstanding issues.
• Manage shared AR inboxes, including responding to inquiries, issuing statements and receipts, and resolving complaints.
• Oversee billing activities related to field service, equipment, and parts.
• Support collections in alignment with established procedures.
• Assist with progress billing and monitor equipment delivery status.
• Contribute to process improvement initiatives and collaborate cross-functionally within the AR team.

Required Skills & Experience

• 35 years of experience in accounts receivable, collections, or a related field.
• Strong analytical, research, and problem-solving abilities.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Experience with ERP systems such as Mapics or Visual.
• Comfortable communicating with customers via phone and email.
• High level of accuracy, efficiency, and attention to detail.
• Commitment to continuous learning and professional development.

Preferred Qualifications

• Bilingual in Spanish (preferred).
• Strong team player with a collaborative mindset and willingness to support across business units.
• Ability to adapt to changing priorities and assist in various AR functions as needed.
• Excellent communication and customer service skills.
• Experience supporting internal audits related to billing, credit, and collections.
• Proven track record of identifying and implementing process improvements.
• Goal-oriented with a focus on reducing outstanding receivables.

Work Environment

This is an in-office role within a collaborative team of 30 professionals, including specialists in collections, cash applications, and billing/invoicing. The position offers a flexible start time and a standard 8-hour workday. The team culture is supportive, with opportunities for professional growth within a large and expanding headquarters. Preference will be given to candidates who are bilingual in Spanish.

Pay and Benefits

The pay range for this position is $27.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Clayton, MO.

Application Deadline

This position is anticipated to close on Sep 30, 2025.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.