APS-3: Personal Computer Support Technician

Title:

APS-3: Personal Computer Support Technician

Belong, Connect, Grow, with KBR!

Program Summary

KBR maintains and manages Army prepositioned stocks at the Army Field Support Battalion - Charleston (AFSBn-CHS) land site to include all logistics and maintenance operations. The KBR APS-3 Program is managed and executed at Goose Creek in support of the Army's power projection doctrine and resources. The contract provides maintenance of APS-3 stocks (Class II, IIIP, IV, VII, IX) to ensure that unit sets are configured and maintained at optimal readiness. KBR also provides maintenance services and logistical support for other Army programs, IAW individual scope of work contract requirements.

Job Summary

KBR's MIS (Management Information System) section is a team of six employees providing the first tier of support to a worksite of 500+ personnel. The team is seeking a skilled and detail-oriented Personal Computer Support Technician to join our team. The technician provides comprehensive support within a distributed PC and networking environment, including the installation, testing, repair, and troubleshooting of stand-alone and network-connected PCs, printers, and peripheral devices. Responsibilities include configuring operating systems, installing application software, and maintaining system functionality through diagnostics and proactive repair coordination.

Roles and Responsibilities

• Provide support and instruction to 500+ personnel using computer workstations, printers, and peripheral devices.

• Test and validate applications, programs, and operational processes.

• Assists with system and software operations, maintenance, and enhancements to support continuous improvements.

• Manage SharePoint site utilization, overseeing routine maintenance and implementing upgrades to ensure optimal performance and user accessibility.

• Develop operational instructions and procedures for workstation users.

• Identify and resolve CPU error conditions beyond documented procedures, ensuring minimal disruption to operations.

• Evaluate system performance data to identify inefficiencies and implement remediation strategies.

• Maintain and verify the functionality of telecommunications hardware and software interfaces to support seamless computer system operations.

Basic Qualifications

• Must be a U.S. Citizen.

• Must be able to obtain and maintain a DoD Common Access Card (CAC)

• Must possess a valid State Driver's License.

• Able to obtain a NACI Clearance.

• Associate's degree OR four years of related Experience

• Advanced proficiency in Microsoft Office products and Windows operating systems.

Physical Requirements:

• Must be able to stand - between 2 to 3 hours per day.

• Must be able to walk - between 2 to 3 hours per day.

• Must be able to Lift - up to 35 lbs. periodically.

• Must be able to squat, kneel, bend, reach and climb periodically.

• Must be able to work outside and inside in non-climate-controlled environments.

Preferred Qualifications

• Ability to analyze and manage data sets.

• Strong organizational and multitasking abilities.

• Effective communication and teamwork skills.

• Professional behavior and appearance.

KBR Benefits

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.

Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.