Application/Production Support in NJ, NY or NC

Hi,
Greetings,
My name is Shubham and I'm a recruiter at Syntricate Technologies Inc. Our records show that you are an experienced professional with relevant experience. This experience is relevant to one of my current openings.
Production Support :
Location: NY, NJ, Charlotte, NC
Production Support
Contract: 2 years
Location: NY, NJ, Charlotte (Hybrid work environment)
This position is a senior level technical role that will execute application support of production systems with a focus on incident management, problem management, change/release, and other ITIL based functions. The individual will need to lead discussions and collaboration with development and business teams and be able to develop a deep understanding of applications and business functionality. This role requires the ability to operate independently and help transform and mature the support organization. The position will be working in a corporate environment with large, complex, and critical applications across a wide range of technologies. Examples include large, complex, Tier 1 IIS/.NET/SQL applications, web hosting with multiple server tier levels, and application and server level clustering and load balancing.
We are looking to add an experienced Production support resource to our team. Following is the high-level requirement, please let me know if you have any suitable profiles? (Beeline approved).

• Minimum 5 years of work experience
• Core Experience: Application / Production support (L2/L3)
• Excellent communication
• Experienced Production support resource with preferable background in Banking / Risk domain
• Good working experience in Windows / Linux based platforms
• Sound Database skills (MySQL / Oracle / Mongo DB)
• Experience in Incident management, independently handling Incident Triage calls.
• Exposure to monitoring tools such as AppDynamics, Splunk
• Understanding of Cloud fundamentals (GCP / Azure)
• Ability to self-start and independently drive efficiency improvement projects.
• Location: NY, NJ, Charlotte (Hybrid work environment)

There will be 1-2 rounds of interview. Once the resumes are shared, I can respond with resume level feedback the same day, post which the first-round interview can be scheduled in the next 24 hrs. Description
In this contingent resource assignment you may: Consult on complex initiatives with broad impact and large-scale planning for Systems Operations Engineering. Review and analyze complex multi-faceted larger scale or longer-term Systems Operations Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function policies procedures and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel. Required Qualifications: 5 years of Systems Engineering or Technology Architecture experience or equivalent demonstrated through one or a combination of the following: work or consulting experience training military experience education.
Additional Skills
Required Qualifications:• 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.• 4+ years Observability monitoring tools (App Dynamics, Thousand Eyes, ITRS, Splunk)• 4+ years Windows/Linux operating systems• 4+ years of application production support experience• Outstanding problem solving and decision-making skills• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment• Ability to work effectively in a team environment• Cloud initiatives (preferably Microsoft Azure or Google Cloud Platform (GCP))Desired Qualifications:• Experience supporting an enterprise-level environment• Strong verbal, written, and interpersonal communication skills• 3+ years of SQL experience• Ability to manage initiatives involving process improvements
Comments
This position is a senior level technical role that will execute application support of production systems with a focus on incident management problem management change/release and other ITIL based functions. The individual will need to lead discussions and collaboration with development and business teams and be able to develop a deep understanding of applications and business functionality. This role requires the ability to operate independently and help transform and mature the support organization. The position will be working in a corporate environment with large complex and critical applications across a wide range of technologies. Examples include large complex Tier 1 IIS/.NET/SQL applications web hosting with multiple server tier levels and application and server level clustering and load balancing.
Submission format - please complete in full:
First Middle Last Name
Pay Rate:
Skill Highlights- please indicate the # of years on each of the following skills:

• Application / Production support (L2/L3)
• Preferable background in Banking / Risk domain
• Experience in Windows based platforms
• Experience in Linux based platforms
• Sound Database skills:
  • MySQL
  • Oracle
  • Mongo DB
• Experience in Incident management, independently handling Incident Triage calls.
• Exposure to monitoring tools
• AppDynamics
• Splunk
• Understanding of Cloud fundamentals
• GCP
• Azure

Visa Status: Location:
Availability to interview:
Availability to start:
LinkedIn Profile:
Phone Number:
Email Address:
Last 4 of SSN:
MM/DD of birth:
Regards,
Shubham Saxen
AM Recruitment | Syntricate Technologies Inc.
Direct :
Email : | Web:
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