Analyst-Merchandising Operations Pro Selling Customer Support (Stores and Field)

Analyst-Merchandising Operations

The Analyst-Merchandising Operations role works in one of the functional areas of Merchandising Operations supporting their assigned line of business. The Analyst will focus on their role appropriate level of responsibilities from a run the business, basic consulting and day to day operations standpoint. Key functional areas include Vendor/Item Onboarding, Reporting, Operational Services, Vendor Compliance, Product Content, Data Governance and Tech Enablement. Responsibilities may vary based on the area of work.

What You Will Do:

• Analytics-Run the business, basic consulting. Understand, read reporting, internal and external facing applications & Microsoft Tools (Consumer of info.).
• Building Relationships-Builds trust through daily execution and meets SLAs. Reliable and resourceful to solve challenges; pleasant, supportive; active listener.
• Communication-Handles the day-to-day point of contact with store associates, field leaders, and cross-functional partners.
• Issues Resolution-Handle run-the-business issues and escalate when needed.
• Reporting-Read and act on reports.
• Process Improvement-Provides ideas on process improvement needs.
• Technology Requirements-Provide input and feedback. Able to test solutions as needed.
• Project Management-Ability to manage own time/priorities; input into larger efforts; understanding of business impacts and connectivity.
• Merchandising & Vendor Engagement-Day to day based on business needs and vendor support.
• Business Alignment-Focused on merchants, vendors and store merchandising individual contributors.
• Creates usage standards, guidelines, and statements of direction to track the quality, availability, and applicability of data through to full business integration.
• Tests, implements, and supports technology solutions to ensure efficiency and business continuity.
• Uses relevant data, analytics, and customer feedback to help develop and drive the solutions offered to Lowe's internal customers.
• Works to on-board and train new users on best practices and system updates and/or changes for all merchandising information systems.

Required Qualifications:

• Bachelor's Degree in Business, Finance, Accounting or Related field or equivalent experience
• 2 Years experience in developing, designing and operating business solutions in a production environment

Preferred Skills/Education:

• Experience in Microsoft products (Outlook, PowerPoint, etc.) and relational business software

About Lowe's:

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.