Airport Customer Service Agent

Airport Customer Service Agent - JAC

Unifi Aviation, LLC is seeking an Airport Customer Service Agent. This position is located in Jackson, Wyoming and offers a base pay rate of $25.00. The role is full-time and non-exempt, available for both A.M. and P.M. shifts.

Responsibilities

The Airport Customer Service Agent will be the first line of defense for our customers, providing first-class customer service to everyone. This is a customer-facing role that requires being friendly, outgoing, and passionate about making people happy daily. Key responsibilities include:

• Assisting passengers with their baggage pick-up.
• Assisting passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizing computer software to track and catalog luggage.
• Handling customer interaction with class in an efficient, effective, and professional manner.
• Performing other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Regularly lifting/carrying/pushing/pulling and moving items of 70 pounds and/or more, and lifting weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

To qualify for this position, candidates must:

• Be a local (in-state) resident.
• Have a high school diploma or GED.
• Possess a valid in-state drivers license.
• Pass a pre-employment drug screen.
• Pass up to a 10-year background check.
• Be at least 18 years of age.
• Have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Complete ramp and SIDA training to obtain airport authority identification security.
• Be able to carry heavy items up and down jetway stairs.
• Be alert to moving vehicles or aircraft and use radio equipment.

We provide competitive compensation, including a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!

"Unifi" is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.