Advisor - Quality Assurance

Advisor - Quality Assurance

Calling all innovators find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful QA Advisor do? At Fiserv, a successful QA Advisor is an expert in manual testing with a deep understanding of consumer and commercial lending workflows. You will play a critical role in maintaining the high quality and reliability of our Loan Director platform, ensuring that it meets the diverse needs of banks and credit unions. By collaborating effectively with global teams and participating in client UAT programs, you will help deliver exceptional user experiences and support our mission of transforming financial services technology.

What you will do:

• Lead and execute manual testing efforts for Loan Director releases, including exploratory, regression, and requirement-based testing.
• Collaborate with product managers, developers, and business analysts to validate feature requirements and ensure test coverage.
• Coordinate test planning and execution across onshore and offshore QA teams, ensuring alignment on priorities and timelines.
• Participate in client beta testing programs and support validation of new features in diverse environments.
• Maintain and enhance test case repositories and contribute to performance and security testing initiatives.
• Provide clear and timely communication of test results, risks, and quality metrics to stakeholders.

What you will need to have:

• 10+ years of experience in software QA, with a strong focus on manual testing.
• Deep understanding of consumer and commercial lending workflows and regulatory considerations.
• Proven ability to lead QA efforts in complex, multi-product environments.
• Familiarity with tools such as LoadRunner, SOAPUI, and GIT for repository management.
• 5 years of experience in QA environments including UAT, certification, and production support.

What would be great to have:

• Experience with Loan Director or similar digital lending platforms.
• 4 years of exposure to performance and security testing strategies.
• Understanding of cloud-based deployment and testing environments.

Perks at Work:

• We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.
• In order to be considered, you must be legally authorized to work in the U.S. without the need for sponsorship, now or in the future.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks.

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.