Administrative Office Support Assistant

Administrative Office Support Assistant

At Contec, we strive to be the best at bringing creative technology and people based solutions to the world's broadband service providers and electronics OEM's.

We enable our customers to extend service life and maximize financial returns from their investments in customer premise equipment and electronics hardware while maintaining or improving their customer experience.

Operating from out network of service centers we provide our customers with solutions that leverage our proprietary testing and repair technology to accurately and efficiently manage returned devices. For more complex repairs we leverage our low-cost repair locations so we can maintain the perfect balance of speed and cost that is right for each customer. Our custom kitting resources also allow us to effectively fulfill direct to customer and bulk product orders to ensure a positive end-customer experience.

Job Description

We are seeking a Full-Time Administrative Office Support Assistant to become part of our fast-growing team! Duties include providing support to our Managers and Supervisors, assisting in daily office needs and managing our company's general administrative activities. In this role, you will provide administrative assistance and office support activities for multiple departments to facilitate the efficient operation of the organization.

Responsibilities include:

• Create, address and print mailing labels online using a mail automation software
• Mail results of lab tests and other health screenings
• Send results of lab tests and other health screenings electronically
• Submit electronic orders to a Specialist Reviewer to determine the results and recommendations for specific health screenings
• Reconcile various reports and determine if all required information is present for processing health screenings
• Retrieve voicemails and review answering service messages for routing to appropriate team members
• Generate patient reports from lab tests
• Handle requests for information
• General clerical duties including photocopying, faxing, etc.
• Open, sort and document any returned mail correspondence. Research healthcare provider names and addresses and update system

Qualifications

Qualifications and Requirements include:

• Minimum of 2 years work experience in a similar type of administrative or office support role
• Attention to detail and accuracy
• Strong computer skills; Proven ability to quickly learn as well as manage multiple systems simultaneously
• Proficient in Excel
• Problem assessment and problem-solving skills
• Ability to multi-task, set priorities and manage time effectively
• Strong telephone and verbal communication skills
• Demonstrate excellent customer service skills
• Work requires long periods of sitting, computer and phone use
• Position requires the candidate to work in the office 2-3 days per week; Must also have a dedicated, uninterrupted space in the home to work on days when not in office
• If selected for further consideration after 2nd interview, potential candidates will also need to take an attention to detail assessment as well as a Microsoft Excel assessment

Additional Information

Requirements include:

• All Canary Telehealth Employees must show proof of COVID vaccinations as well as booster

Salary and Benefits

The salary for the position is $20/hr. We also offer a full benefits package which includes: Medical and Dental Healthcare coverage; IRA with 3% Employer Match; Paid Vacation and Holidays