Administrative Assistant - Pharmacy

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke University Hospital
Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.
On-site Monday - Friday 8:30-5:00
General Description of the Job Class
In support of the department of pharmacy, regularly required to resolve moderately complex (non-routine) administrative problems independently or with others. Problem resolution may include research. Tasks are typically diverse and advanced.
Duties and Responsibilities of this Level

• Answering telephone; greet callers and assist them with general problems or complaints; answer questions concerning department policies and procedures; act as office receptionist
• Schedule or arrange activities effectively; make and confirm travel arrangements as necessary
• Create, file and retrieve personnel records in accordance with established procedures and filing systems
• Order and issue supplies as appropriate
• Screen, sort and distribute incoming and outgoing mail and documents
• Independently prepare more complex documentation, reports, charts, graphs, and spreadsheets at designate intervals and as requested.
• Coordinate special projects.
• Prioritize and resolve inquiries (phone, e-mail, in person).
• Schedule and maintain calendar of appointments, meetings and travel itineraries, and coordinate related arrangements for the Pharmacy Senior Management Grou
• Act as a liaison between the department and external groups.
• Explain policy/procedures to other parties based on knowledge of the company and department guidelines. Collect compile and analyze moderately complex data and information.
• Perform other related duties incidental to the work described herein.

Minimum Qualifications
Education
High school education or equivalent.
Experience
Two years of administrative support experience of increasing variety and/or complexity; preferred excellent customer service and team building skills
Knowledge, Skills, and Abilities
Computer and software skills, including Microsoft Office Suite
Through knowledge of department policies, procedures, and goals
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.