Admin Services Coordinator

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

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Admin Services Coordinator

PRIMARY PURPOSE : To ensure accurate and timely self-insured filings for state self-insured clients; to communicate with clients regarding filing requirements and issues; to manage relationship with Department of Labor and Industries for company on behalf of clients; to follow-up on accounts receivable for self-insured and State Fund clients; to audit and resolve claim entry errors; and to audit service fees of contracts on client accounts.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Ensures accurate and timely self-insured filings for state self-insured clients; prepares quarterly and annual self-insured filings for state self-insured clients.

• Maintains relationship with Department of Labor and Industries for company on behalf of self-insured clients.

• Audits and resolves claim entry errors with claims management and IS.

• Communicates with clients regarding filing requirements and problematic issues.

• Directs activities of third parties to gather reporting information as required.

• Follows-up on accounts receivable for self-insured and State Fund clients; manages dunning process including meeting or calling clients as required.

• Prepares and makes bank deposits for company bank accounts; posts cash receipts in Great Plains.

• Prepares bank reconciliations for selected self-insured clients; resolves issues with clients.

• Performs administration service fee audits of contracts on client accounts.

• Performs back-end activities on bill cycles including auditing, collating, and mailing.

ADDITIONAL FUNCTIONS and RESPONSILITIES

• Performs other duties as assigned.

• Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

Associate degree from an accredited college or university preferred.

Experience

One (1) year of accounting experience in a self-insured environment or equivalent combination of education and experience required.

Skills & Knowledge

• Knowledge of double entry accounting

• Knowledge of Great Plains accounting system

• Strong understanding of workers compensation processes and procedures

• Excellent oral and written communication, including presentation skills

• PC literate, including Microsoft Office products

• Analytical and interpretive skills

• Strong organizational skills; detail oriented

• Excellent interpersonal skills

• Ability to work independently

• Ability to handle stress and meet tight deadlines while handling multiple priorities

• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical : Computer keyboarding, travel as required

Auditory/Visual : Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com