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Account Manager- LTL/Freight

FedEx

Company : FedEx

Location : Northborough, MA, 01532

Posted Date : 15 October 2025

Job Type : Other

Category : Sales

Occupation : Account Manager

Job Details

Sales Professional

As a member of a sales team, the sales professional is responsible for new business development, account implementation and maintaining and deepening customer relationships within a defined geographic territory specific to LTL business.

Essential Functions:

  • Develops new business by identifying potential new customers and growing revenue, conducting background research on potential customers, analyzing customer needs, and developing and implementing LTL solutions.
  • Maintains existing business by developing an understanding of the customer's business and supply chain through research, customer interaction and collaboration with other key sales and sales support contacts.
  • Coordinates and collaborates with other internal teams, such as sales counterparts, operational teams and other internal partners to provide a seamless and outstanding customer experience and holistic view of the customer's needs.
  • Manage and execute key success factors to meet quarterly goals.
  • Leverages new and existing technology tools such as internal systems, mobile devices and Microsoft Office suite.
  • Performs other duties as assigned.

Minimum Education: Bachelors Degree or two (2) years of business-to-business sales experience.

Minimum Experience: Two (2) years of business-to-business sales experience (LTL preferred) or two (2) years of FedEx business-to-business sales experience required.

Knowledge, Skills and Abilities

  • Experience in transportation or Less Than Truckload (LTL) experience preferred.
  • Experience with Microsoft Office (Outlook, PowerPoint, Excel, Teams), Salesforce
  • Demonstrates initiative, organizational skills, discipline and adaptability while working in a team environment.
  • Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by the Company.
  • Ability to collaborate with local operations team.

Preferred Qualifications: Proven consultative and solution-selling skills with success in premium, competitive markets. Strong negotiator with a consistent track record of exceeding targets. Experienced in selling within large or global logistics organizations. Skilled in growing new business while protecting and expanding existing accounts. Effective in territory, pipeline, and time management with strong business acumen, communication, and demonstrated tenure. FedEx Employees under Jill Brannon's org. Time in Position is waived.

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)

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