Account Manager

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Account Managers are responsible for daily management of surety client needs and overall service of new and existing business. Account Managers act as ambassadors both internally and externally to WS, commanding a high degree of technical knowledge and the ability to speak confidently about the markets and coverages with Account Executives and clients. Account Managers work closely with the Account Executive to drive strategy and ensure the process is moving along smoothly.

•   Responsible for assigned book of business of appropriate mix of revenue and complexity
•   Stay up to date with bond forms and market trends affecting assigned book of business, demonstrating ability to clearly      communicate these details with clients
•   Responsible for coordinating with Account Executives; ability to work directly with a Producer, when necessary
•   Effectively manage multiple clients in accordance with surety practice service requirements and best practices in order to    sustain client retention
•   Support annual surety review process, reviewing bond summary reports, activity levels and specific client needs
•   Demonstrate ability to build positive relationships with clients, carriers and team members
•   Review contracts, bond forms and other related legal documents and effectively explain and clarify details with client          verbally and/or in writing 
•  Establish and maintain professional verbal and written communication with clients and colleagues.
•  Establish and communicate workflow expectations; demonstrate ability to proactively overcome barriers and be persistent in finding acceptable solutions.
•  Serve as a technical resource to team members on procedures and complex issues; assist less experienced staff when   handling difficult or intimidating situations or struggling to build relationships.
•  Continue to actively build depth and breadth of industry knowledge.
•  Participate fully as a team member; provide backup to designated team members and actively contribute to establishing   and meeting team goals.

  Minimum of three years of industry experience.

  College degree preferred, high school diploma or equivalent required.

  Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.

  Exceptional verbal, written and interpersonal communication skills.

  Excellent analytical, negotiation and organizational skills; ability to multi-task and shift focus as priorities change.

  Fire & Casualty license required upon hire or within 3 months of obtaining position.

  Ability to travel as necessary.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.