WSP Onboarding Specialist

DESCRIPTION

Premium Retail Services is seeking a detail-oriented and proactive Onboarding Specialist to guide new smartphone sales representatives through the onboarding and training process for in-store roles at Walmart locations. This position is instrumental in ensuring that new hires are set up for success from day one by supporting them through key onboarding milestones, including compliance documentation and initial training modules.

The Onboarding Specialist will work remotely and partner with managers, trainers, and sales staff to complete all onboarding requirements efficiently and accurately.

RESPONSIBILITIES

What will you do?

• Guide new hires through the 5-step onboarding process from start to finish.

• Assist employees in completing two required online training assignments.

• Set up and provide support for new hire email accounts and system logins.

• Ensure new hires have access to and understand how to use payroll systems.

• Maintain clear, professional communication with new hires and managers via email and virtual meetings.

• Track progress in onboarding spreadsheets and reports, ensuring accuracy and timeliness.

• Follow established processes and meet reasonable deadlines for each step of onboarding.

• Adapt to possible time zone assignments, which may influence working hours.

If you meet these qualifications, we'd love to meet you:

• High school diploma or equivalent required; additional education a plus.

• Prior experience in onboarding, HR support, training, or administrative roles preferred.

• Strong organizational skills with the ability to manage multiple onboarding tasks at once.

• Proficiency in using spreadsheets (Excel or Google Sheets).

• Professional written and verbal communication skills.

• Ability to work independently and follow structured processes.

• Tech-savvy and comfortable with remote work tools.

QUALIFICATIONS

What's in it for you?

• Remote flexibility with company-provided gear.

• Opportunity to play a key role in helping new employees succeed.

• Supportive team environment with room for growth.

• Paid training provided.

• Hourly pay rate: $17.00

Who we are:

Premium Retail Services is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.

With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs - that's why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium - whether it's merchandising, sales or brand advocacy, there's a spot for you on our team.

We empower you to Discover Your Path and fully embrace BEING YOU as you shape your journey with us. At Acosta Group, we value equal opportunity in employment practices and career progression. We are dedicated to fostering a diverse, inclusive workforce, and provide equal employment opportunity for all applicants and employees. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to race/ethnicity, gender/gender identity, disability, veteran status, or any other basis protected by federal, state, and local laws.

As an equal-opportunity employer, Acosta Group will provide reasonable accommodations for applicants with physical or mental disabilities to complete applications or interviews for employment. If reasonable accommodation is needed to participate in the job application or interview process, please contact

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Premium is an Acosta Group Agency. To learn more about Premium click here

ABOUT US

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Sales Support

Position Type: Full time

Business Unit: Marketing

Salary Range: $17.00 - $17.00

Company: Premium Retail Services, LLC

Req ID: 12173