Workplace Experience Coordinator

Workplace Experience Coordinator

As a Workplace Experience Coordinator, you will be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This role is part of the Workplace Experience function, focusing on providing exceptional service to clients and visitors.

Responsibilities:

• Handle incoming and outgoing mail, prepare documents for distribution, and ensure timely delivery.
• Assist with employee inquiries, provide general administrative support, and help resolve routine concerns.
• Serve as the first point of contact for all entering the facility, greeting them with a friendly and welcoming demeanor, issuing visitor and parking passes, and following security protocols.
• Answer the telephone in a professional manner, create presentations, and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed and coordinate workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers, providing solutions in a professional, customer service-driven manner.
• Organize and manage on-site events, including securing event space, setting up and tearing down the room, and delivering supplies.
• Follow property-specific security and emergency procedures, notifying appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain detailed and/or complicated information within the team and follow specific directions as given by management.

Essential Skills:

• Ability to follow basic work routines and standards in the application of work.
• Strong communication skills to exchange straightforward information.
• Strong organizational skills with an inquisitive mindset.

Additional Skills & Qualifications:

• Up to 2 years of job-related experience.
• High School Diploma or GED.
• Working knowledge of Microsoft Office products, including Word, Excel, and Outlook.

Work Environment:

This position requires working onsite with a focus on delivering excellent customer service in a dynamic workplace setting. The role involves interaction with various stakeholders, adherence to security protocols, and collaboration with vendors. The environment is fast-paced, requiring effective communication and organizational skills.

Job Type & Location:

This is a contract position based out of San Francisco, California.

Pay and Benefits:

The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in San Francisco, CA.

Application Deadline:

This position is anticipated to close on Oct 27, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.