Workforce Technical Consultant

Technical Consultant

We are seeking an experienced and highly skilled Technical Consultant to play a pivotal role in replacing our legacy timekeeping applications, TWOS and Kronos, with a state-of-the-art WorkForce Software solution for our hourly employee population. This role is essential to ensuring a seamless transition and establishing a robust, integrated workforce management system that supports operational excellence. As a Technical Consultant, you will leverage your deep technical expertise to own complex integrations, understand and configure the application environment, contribute to our data lake strategy, and develop comprehensive reporting and dashboarding solutions. This is an opportunity to make a significant impact on how the client manages its workforce, driving efficiency and accuracy in a large-scale enterprise environment.

Responsibilities:

• Integration Ownership: Design, develop, implement, and maintain robust integrations between WorkForce Software and various internal and external systems, ensuring seamless data flow and process synchronization. This includes utilizing web services (SOAP, REST) and other integration technologies.
• Application Environment Expertise: Possess in-depth knowledge of WorkForce Software configuration, modules (Time, Scheduling, Integrations), and functionalities to effectively tailor the system to specific business requirements and policies.
• Data Lake Contribution: Collaborate with data architecture teams to ensure WorkForce Software data is accurately captured, transformed, and integrated into the clients data lake, supporting advanced analytics and insights.
• Reporting & Dashboarding: Lead the design, development, and implementation of custom reports and dashboards within WorkForce Software, providing key stakeholders with actionable insights into workforce data, timekeeping metrics, and compliance.
• Technical Consultation: Provide expert technical guidance and support throughout the project lifecycle, including requirements gathering, solution design, testing, deployment, and post-implementation support.
• Troubleshooting & Optimization: Identify, analyze, and resolve complex technical issues related to WorkForce Software, integrations, and data processes, ensuring system stability and optimal performance.
• Documentation: Create and maintain comprehensive technical documentation, including integration specifications, configuration guides, and reporting logic.
• Collaboration: Work closely with cross-functional teams, including HR, Payroll, IT, Labor Affairs, and analytics teams, to ensure alignment and successful project delivery.

Skills Required:

• System Design
• Systems Engineering
• Testing
• SaaS
• Workforce Management
• Software Documentation
• SQL, Oracle
• Web Applications
• System Administration
• Six Sigma Methodology
• Warehousing
• Access Controls
• API
• GCP

Experience Required:

7+ years related work experience

Basic Qualifications:

• 5+ years of extensive experience in the implementation, configuration, and support of WorkForce Software (WFS) or other enterprise-level Workforce Management (WFM) systems.
• Proven experience owning and delivering complex system integrations, including working with APIs, web services (SOAP, REST), and ETL processes.
• Strong proficiency in SQL for data querying, analysis, and reporting.
• Experience with data architecture concepts and integrating data into data lakes or similar analytical platforms.
• Demonstrated experience in designing and developing reports and dashboards.
• Excellent analytical, problem-solving, and communication skills, with the ability to translate technical concepts to non-technical stakeholders.

Preferred Qualifications:

• Masters degree in a relevant technical field.
• WorkForce Software certifications.
• Experience with other scripting languages such as JavaScript.
• Prior experience with large-scale HRIS or payroll system implementations.
• Experience working in the automotive industry or a large manufacturing environment with hourly employee populations.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

Education Required:

Bachelors Degree

Additional Information:

4 days in the office

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.