Wendy's Crew Chief - Broadway & 165th St

Crew Chief Position

A crew chief at Wendy's is a supervisor who plays a crucial role in maintaining smooth operations and delivering a memorable guest experience. Tasked with overseeing daily activities, a crew chief ensures that each team member is performing their duties efficiently and adhering to company standards. They often step in to provide guidance, training, and support to their team, ensuring guest service remains top-notch. Additionally, a crew chief handles various administrative responsibilities such as scheduling shifts, managing inventory, and addressing any operational issues that may arise. Their leadership and dedication significantly contribute to the overall success and positive atmosphere of the restaurant, making each visit enjoyable for guests.

As a Crew Chief at Wendy's, you'll enjoy:

• Competitive pay and generous benefits, including employee meal discounts
• Flexible full-time or part-time work schedule that makes sense for you
• One-on-one, self-paced training, and promotion from within
• Defined career paths for those who are interested in a career at Wendy's

Responsibilities

• Assist Management with leading teams through shift or dayparts
• Supervise the activities of crew members.
• Ensure all stations are staffed, stocked, organized and ready to meet goals
• Maintain a clean, friendly and welcoming restaurant for our guests
• Oversee break rotation and delegation of tasks during peak and non-peak operational hours
• Assist with training new team members in their area of responsibility
• Ensure service in all areas meet the standards for quality and cleanliness
• Educate crew members on proper food handling procedures and guest service
• Handle guest complaints, taking prompt and appropriate action to resolve any issues

Qualifications

• Proven management experience in the hospitality industry
• Sound knowledge of the food service industry
• The ability to work in a fast-paced environment
• Strong management skills
• Excellent organizational and time management skills
• Effective communication skills
• Exceptional guest service skills
• High School diploma or GED
• Minimum Age is 18 years.