Wealth EUC Champion - VP

Wealth Euc Champion - VP

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact.

Job Overview

The Wealth End User Computing and IT Enabled Smart Solution Champion provides strategic oversight, guidance, and support related to End User Computing (EUC) and IT Enabled Smart Solutions (ITeSS) policy compliance, execution, and maintenance across the Wealth Business Globally. The individual should possess an in-depth understanding of EUCs/ITeSS use cases and Risk management, with a good understanding of the financial industry. This role will have responsibility for supporting all aspects, phases, and strategy related to the EUC/ITeSS Framework and end-to-end EUC/ITeSS lifecycle. The role requires a broad and comprehensive understanding of the different policies, systems, and practices relevant to the function, as well as practical experience with multiple business cycles. This role is global in nature and will support and partner with various cross-functional stakeholders, including Data, Technology, Risk, Independent Compliance Risk Management, and Internal Audit. Excellent communication skills are required to influence a wide range of audiences.

Role Responsibilities

Include, but not limited to:

• Provide oversight, guidance, and support for EUC/ITeSS governance, including principles, policies, standards, procedures, and best practices related to identification, registration, assessment, maintenance, monitoring, and risk reduction/retirement.
• Support and lead planning and execution of the Annual Wealth EUC reduction book of work, partnering with key stakeholders to ensure timelines are met and risks to deliverables are effectively communicated along with plans to address those challenges.
• Partner effectively across the firm with key teams to drive the tools and capabilities including EUC/ITeSS Inventory management and workflow system capabilities to ensure simplified and consistent tools and capabilities supporting the EUC and ITeSS Lifecycle.
• Point-of-Contact and Coordinator for a wide range of EUC/ITeSS related initiatives, projects, and deliverables, especially those related to Regulator requests/requirements as well as internal First, Second, and Third Lines of Defense challenges and audits.
• Administer Sector Quality Control of EUC/ITeSS use cases.
• Disseminate EUC/ITeSS guidance as shared by the EUC Enterprise Governance Team.
• Perform oversight of adoption of EUC/ITeSS GPMPs and provide information to support monitoring of EUC/ITeSS controls in alignment with the GPMP requirements.
• Lead Function level engagement on tooling implementation and enhancements, testing, and training.
• Help facilitate Second and Third-Line business monitoring and periodic reviews.
• Assist with the execution of Transformation related deliverables, including reviewing, assessing supporting documentation, and engaging risk partners across all the lines of defense.
• Engage in strategic initiatives, including collaboration with key stakeholders and risk partners across all the lines of defense.
• Provide risk and control guidance in accordance with Enterprise Risk Management Framework.
• This is a global role that will work with senior leaders and their teams across all jurisdictions as well as interface with other businesses and functions as well all lines of defense.

Job Family Responsibilities

Support the design and development of Citi's comprehensive controls program.

Support assessment of the effectiveness of existing controls, identifying areas for improvement, and helping to implement necessary changes.

Continually drive and manage controls enhancements focused on increasing efficiency and reducing risk.

Help coordinate with key stakeholders and relevant process owners to drive management decisions aimed at maintaining operations within the firm's Risk Appetite.

Support the assessment for the business/function risk appetite in line with changes in the business environment, regulatory requirements, and strategic objectives.

Help collaborate with key stakeholders to assess potential risks and develop risk mitigation activities to define the acceptable level of risk across various areas of operation.

Help to drive execution of Enterprise Risk Management Framework and adherence with Risk Mgmt. / Compliance Policies.

Help collaborate with business and functions to understand the control processes and identify potential areas for improvement.

Stay updated on regulatory changes and industry best practices related to control management and ensure the controls program aligns with these standards.

Support providing regular updates to senior management on the performance of the controls assessment and design.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards.

Qualifications

• Minimum of 6-10 years of experience in risk management, compliance, audit, or other control-related functions in the financial services industry.
• Strong understanding of an Enterprise Risk Management Framework and of the EUC Governance Framework for Citi.
• Skilled at collaborating with colleagues and stakeholders to both guide and ensure EUC/ITeSS policy compliance and best practices.
• Proficiency at measuring policy adherence and remedial action follow through associated with Policy adherence.
• Robust understanding of an effective control environment, including control design and operating effectiveness.
• Ability to partner with stakeholders to validate draft action plans in support of regulatory requirements/commitments or initiatives.
• Desire and ability to be point of contact for stakeholders identifying and understanding needs to drive decision-making/resolution in a collaborative approach which includes vetting/troubleshooting.
• Understanding of compliance laws, rules, regulations, and best practices.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage, facilitate, and build consensus at all levels of management.
• Strong problem-solving skills; comfortable tackling complex problems by breaking down into manageable portions.
• Ability to manage multiple tasks and priorities in a fast-paced, dynamic, and global environment.
• Detailed oriented, including strong organization and project management skills to meet strict deadlines.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
• Education:
• Bachelor's/University degree, Master's degree preferred