Water Coordinator

Water Mitigation Coordinator

The Water Mitigation Coordinator is an organized, customer-focused team player responsible for ensuring a smooth and professional job processes from start to finish. At ServiceMaster, we unite to RESTORE PEACE OF MIND to our customers - and the water mitigation coordinator plays a key role in the successful coordination of water-related losses.

*******This position is Monday-Friday, 8AM-5PM.*******

Here are some of the day-to-day tasks:

• Communicating clearly and professionally with clients, teammates, and insurance reps by phone, email, and in person.
• Providing regular updates to keep clients informed and projects on track.
• Coordinating and dispatching crews to job sites as needed.
• Tracking project progress and making sure all documentation and compliance requirements are accurate and up to date.
• Verifying billing details and helping resolve payment questions.
• Following up with clients for quality assurance and capturing their feedback.
• Participating in daily team huddles to align on project priorities.
• Staying punctual, organized, and following company procedures to keep things running smoothly.

You'll be a great fit if you:

• Are adaptable, dependable + work well with others.
• Have punctual tendencies and an organized approach to work.
• Possess excellent communication skills written and verbal.
• Have a background in similar fields/positions; office work, customer service.
• Are computer literate with capability in email, MS Office and related business and communication tools.

Benefits + Compensation:

• Full time, Monday-Friday, 8AM-5PM.
• Hourly base (starting wages listed) + monthly commissions (they combined range is averaged between $50-55k annually).
• Medical, Dental + Vision Insurance
• 401K Retirement plan with Employer 3% contribution
• 9.5 paid holidays & 40hours of PTO to start
• Training provided
• Professional development, as desired

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.