Veterinary Assistant, PET Urgent Care

Veterinary Assistant Pet Emergency Treatment Urgent Care Ethos Veterinary Health

Pet Emergency Treatment Urgent Care is seeking a skilled and motivated Veterinary Assistant/Receptionist to join our team! This hybrid role combines hands-on patient care with client service at our busy emergency and urgent care hospital. You'll be a key part of our medical team; supporting doctors and patients with excellent nursing care, while also ensuring our clients have a welcoming, compassionate, and efficient front desk experience.

Compensation: $20-23/hr (depending on experience) Schedule Options:

• Part-Time: WednesdaySaturday, 5:00 pm10:00 pm
• Full-Time: WednesdaySaturday, 12:00 pm10:00 pm (3640 hours per week expected)

Qualifications:

• Minimum one year of experience as a Veterinary Assistant or Technician (credentialed Veterinary Technician preferred, not required)
• Ability to thrive in a fast-paced environment with compassion, efficiency, and flexibility
• Strong communication and multitasking skills; able to balance client interactions with patient care
• Familiarity with office software, phone systems, and scheduling preferred

Job Duties:

• Clinical/Patient Care:
• Assist with consultations and treatments under the direction of the attending doctor
• Provide surgical and nursing care, including catheter placement, medication administration, and monitoring hospitalized patients
• Perform in-house lab work (sample collection, analysis, reporting)
• Ensure patient comfort and safety at all times
• Communicate clearly with clients about their pet's status and progress
• Client Service/Reception:
• Answer incoming calls and emails; handle client inquiries with professionalism and empathy
• Schedule appointments and coordinate patient flow
• Greet and check clients in/out, process payments, and maintain accurate client records
• Actively listen to client concerns and offer appropriate support and solutions
• Help manage a busy lobby environment with both clients and their pets

Benefits:

• Paid time off, Health insurance, Dental insurance, Vision insurance, 401K, Flexible schedule, Healthcare spending or reimbursement accounts such as HSAs or FSAs, Retirement benefits or accounts, Education assistance or tuition reimbursement, Employee discounts, Workplace perks such as food/coffee and flexible work schedules, Relocation assistance.

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

About Ethos:

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.