(USA) Director, Product Management, Last Mile Delivery

Director of Product Management for Last Mile Delivery

As Director of Product Management for Last Mile Delivery, you will define, build, and scale the products and platforms that power Walmart's last-mile logistics network. You'll own the customer and driver experiences that enable fast, reliable, and cost-effective deliverywhether from stores, fulfillment centers, or third-party partners.

You will lead a team of product managers and collaborate closely with engineering, design, operations, and supply chain to deliver solutions that enhance customer satisfaction and improve operational efficiency. Your work will directly impact how millions of Walmart customers receive their orders, shaping a critical part of our omnichannel promise.

Key Responsibilities

• Product Vision & Strategy
  • Define the product vision and roadmap for last-mile delivery platforms, aligning with Walmart's omnichannel strategy.
  • Balance customer expectations for speed and convenience with operational and cost efficiency.
  • Partner with senior leaders in Supply Chain, Technology, and Operations to shape the future of Walmart's delivery ecosystem.
• Customer & Driver Experience
  • Build and scale intuitive, seamless experiences for both customers and drivers (delivery partners, associates, gig workers).
  • Develop tools that provide real-time visibility, accurate ETAs, and reliable communication.
  • Optimize routing, batching, and delivery orchestration to improve speed, accuracy, and efficiency.
• Execution & Delivery
  • Lead cross-functional product teams to deliver innovative solutions in delivery management, driver platforms, and last-mile logistics.
  • Translate business needs into clear product requirements and prioritize features that maximize customer and business impact.
  • Establish success metrics (on-time delivery, NPS, cost per delivery, driver retention/engagement) and drive continuous improvement.
• Technology & Innovation
  • Leverage AI/ML, optimization algorithms, and geospatial technology to enable smarter delivery decision-making.
  • Partner with engineering to develop flexible, scalable platforms that can support growth across delivery channels.
  • Explore emerging technologies (autonomous delivery, drones, EV fleets) and integrate relevant innovations into Walmart's roadmap.
• Leadership & Collaboration
  • Manage, mentor, and grow a team of product managers, fostering a culture of innovation and accountability.
  • Collaborate with UX, engineering, operations, and data science partners to deliver cohesive solutions.
  • Influence executive stakeholders with clear storytelling, data-driven insights, and a focus on outcomes.

Qualifications

• 10+ years of product management experience, with at least 35 years in a leadership role.
• Proven experience delivering large-scale logistics, eCommerce, or transportation products.
• Strong technical acumen with experience in APIs, optimization, geospatial/routing, or logistics platforms.
• Deep understanding of last-mile delivery dynamics, gig-economy platforms, and omnichannel fulfillment.
• Exceptional leadership, communication, and cross-functional collaboration skills.
• Bachelor's degree in Business, Engineering, or related field; MBA or advanced degree preferred.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $169,000.00$338,000.00 in Sunnyvale, California, US-08479 and $130,000.00$260,000.00 in Bentonville, Arkansas, US-09401. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.