Travel Health Information Services Technician

Company : Bileddo Associates

Location : West Hollywood, CA, 90069

Posted Date : 15 September 2025

Job Details

Travel Health Information Services Technician
Near West Hollywood, CA Area
Length of Assignment: 13-Week Contract (Full-Time / Part-Time / Per Diem Shifts Available)
Our Client is a nonprofit, independent healthcare organization committed to improving the health status of the communities we serve through:

Leadership and excellence in delivering quality healthcare services
Expanding the horizons of medical knowledge through biomedical research
Educating and training physicians and other healthcare professionals

Job Description: Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required -response timeframes and in accordance with State and Federal requirements and HIPAA regulations. Address customer inquiries for patient information, assists callers with making record requests and general customer service. Educate customers on information confidentiality and privacy regulations. Receive and prioritize customer requests from multiple sources and work them through the appropriate systems to completion within required response timeframes and in accordance to State and Federal requirements and HIPAA regulations. Identifies and responds appropriately to both internal and external customer needs utilizing available resources EDUCATION:

3-5 years of relevant experience in a healthcare setting
Minimum 1 year of experience using EPIC's Release of Information (ROI) module.
Demonstrated knowledge of HIPAA laws and medical records handling
Proven ability to process requests for various entities (patients, legal, medical, etc.)
Proficiency with Kofax, PDF applications, and e-fax systems
Data entry accuracy of 95% or higher

CERTIFICATION & LICENSURE:

EPIC/ROI (release of information module in EPIC) experience min 1 year required
Some knowledge of HIPAA and Release of Information
Preferred RHIT/RHIA but no licensure required

For prompt and confidential consideration, please apply to the link below: Click here to apply online

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