Training and Support Specialist

Training & Support Specialist

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.

Position: Training & Support Specialist

Location: Hybrid remote/on-site in Raleigh, NC

Duration: W2 Contract, 3 months, renewable

Pay Rate Range: $20-$30/hr

Summary:

• The purpose of the position will be to create training content (online and live classroom training) to support organizational initiatives and business units.
• Strong content development and writing skills needed.
• Ability to draft articles to support employee learning, tips, and educational resources for employees, such as job aids.
• Good research skills.
• Instructional design and technical knowledge needed.
• This position will support live virtual meetings and events.
• Strong presentation, communication, and collaboration skills.
• Must be professional.

Preferred Skills:

• Adobe Articulate (Storyline and Rise), Canva, Camtasia, MS Teams.
• Experience developing HR curriculums or training in partnership with subject matter experts is preferred.
• Creating training videos and microlearning, a plus.
• Use of voiceover tools a plus.
• Interest in continually learning new software and keeping the team updated on changes to software, is desired.

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.