Tour Guide (SoFi Stadium)

Legends Global

Legends Global redefines excellence in sports, entertainment, and live events. We combine unmatched expertise with a global reach, offering end-to-end solutions from venue development, venue management, and event booking to revenue strategy and hospitality.

Legends Global brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Responsibilities

• Provide exceptional customer service to stadium visitors
• Welcome each visitor and serve them as they begin the tour
• Maintain a professional image and pleasant demeanor at all times
• Be knowledgeable about all parts of the stadium that are on the tour route and in the script.
• Facilitate a group getting through the stadium in a safe and effective way
• Work with fellow team members to keep tour route monitored in an effective manner
• Know which tours are available on a day-to-day basis
• Communicate with teammates and supervisors via 2-way radio
• Ensure safety of all visitors
• MUST have weekend availability

Qualifications

• Have relevant customer service experience
• Must have excellent interpersonal skills
• Must be able to memorize and recite all tour script facts and information
• Ability to demonstrate a positive, team-oriented attitude
• Must be comfortable serving visitors of all backgrounds and ages
• Must be willing to be flexible with their schedule and daily assignments
• Must have internet access for scheduling purposes
• Ability to stand for long periods of time, walk long distances, use escalators and operate elevators
• Ticketmaster Host experience is a plus
• Bilingual skills are a plus
• Computer experience needed

Physical Requirements

• Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms
• Ability to walk long distances
• Ability to lift and/or move up to 25 pounds

Compensation: $20.00/hr

Practice safe work habits follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.