Technician Business/Government

Company : Verizon
Location : Pottstown, PA
Posted Date : 15 September 2025
Job Details
Join The V Team
You want more out of a career. A place to share your ideas freely even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.
Getting our business and government customers connected to America's fastest and most reliable network! At Verizon, we do much more than sell technology. We deliver game changing solutions that enhance the agility, productivity and global reach of businesses. Ingenious solutions that connect people the world over. Pioneering solutions that transform the way communities live, work and play.
Your responsibilities will include, but are not limited to:
- Administering the remote installation and maintenance processes of equipment associated with providing telecommunications services in both technical facilities and customer property.
- Performing routing and complex testing and provisions associated with all types of circuits.
- Serving as a point of contact for internal and external customers, answering incoming phone calls, responding to escalations and documenting the incidents.
- Utilizing your knowledge of TDM, Switching, SONET, Ethernet, IP and other networking protocols to resolve complex technical issues.
- Reading and interpreting engineering plans and vendor specifications and interacting with the Engineering group.
- Climbing ladders, working aloft, and moving/lifting items generally not exceeding 100lbs.
- Meeting safety-related requirements including but not limited to those standards of safety imposed by OSHA, state agencies, manufacturers and/or the Company.
- Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business.
What we're looking for You know telecommunications and are anxious to put your passion for technology, knowledge, and skills to work on Verizon's network. You like to be busy and well-organized to stay on top of things. You know that the whole team needs to work together to winand you take pride in a job well done.
You'll need to have:
- Bachelor's degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience.
- Willingness to work on-call, rotating schedule (shifts) including nights, weekends, and holidays based on the needs of the business.
- Knowledge of transmission equipment such as Alcatel, Ciena, Cisco, Fujitsu, Nortel, Siemens, and Tellabs/Coriant, as well as Tellabs DXC and Alcatel DCXs.
Even better if you have:
- Related Associate degree or 2 or more years of relevant work experience.
- Relevant experience with various network protocols.
- Programming, scripting, SQL knowledge is a plus, in addition to Linux experience is also helpful.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Test(s) Required: Verizon Job Fit Test B
Where you'll be working: In this remote role, you'll work from home with occasional in-person trainings and meetings.
Scheduled Weekly Hours: 40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. From health and wellness benefits, 401(k) Savings Plan, stock incentive programs, paid time off, adoption assistance and tuition assistance, we've got you covered with our award-winning total rewards package. The salary will vary depending on your location and confirmed job-related skills and experience. For part-time roles, your compensation will be adjusted to reflect your hours.
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