Technical Consultant (Field based remote North Carolina)

Technical Consultant

Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, delivering industry-leading technologies and expert teams to support diagnostic testing that informs treatment and disease management.

We are hiring a Technical Consultant to support our Infectious Disease division within Abbott Rapid Diagnostics. This is a field-based remote role based out of North Carolina, requiring up to 75% travel within the territory.

The Technical Consultant will play a key role in account activation, customer retention, and technical education across laboratory and Point-of-Care settings, ensuring successful implementation and optimal use of Abbott's Infectious Disease products.

What You'll Work On:

• Deliver on-site technical and clinical training for Abbott Infectious Disease products.
• Support verification studies in compliance with CLIA, CAP, COLA, and TJC regulations.
• Build consultative relationships with customers to optimize product utilization and technical processes.
• Lead POC Link connectivity efforts, including implementation, performance monitoring, and troubleshooting.
• Educate customers on workflow efficiency, testing volumes, and actionable data insights.
• Present Abbott's value proposition in high-level customer meetings.
• Conduct workflow analysis to improve turnaround times and customer satisfaction.
• Identify and support at-risk accounts and contribute to account growth strategies.
• Assist with product training for internal teams (sales, marketing, technical services).
• Participate in monthly team calls, webinars, and professional meetings.
• Travel up to 75%, including occasional weekends and short-notice trips.

Required Qualifications:

• Bachelor of Science in Medical Technology or Nursing (or equivalent degree from an accredited institution)
• Registered Medical Technologist or Registered Nurse in the state of residence
• Minimum 3 years of continuous experience in a clinical lab or critical-care/infectious disease environment
• At least 1 year of experience with implementation or Point-of-Care Testing
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and PDF tools
• Strong written and verbal communication skills, with the ability to teach complex subjects to diverse audiences
• Proven ability to work independently and collaboratively across multiple tasks

Preferred Qualifications:

• Management, supervisory, or Point-of-Care Coordinator (POCC) experience
• Advanced degree and/or sales experience
• 5+ years of experience as a Medical Technologist or Registered Nurse
• Extensive knowledge of Point-of-Care Testing and infectious diseases.
• Demonstrated excellence in customer service, training, and troubleshooting
• Familiarity with instrument connectivity and integration in healthcare environments
• Ability to complete assignments accurately and independently with minimal guidance

Learn more about our benefits that add real value to your life to help you live fully:

Follow your career aspirations to Abbott for diverse opportunities with a company that has the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @Abbott News and @AbbottGlobal.

The base pay for this position is $60,000.00 $120,000.00. In specific locations, the pay range may vary from the range posted.