Technical Client Solutions Consultant - Infrastructure

Technical Client Solutions Consultant - Infrastructure

Calling all innovators find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does an outstanding Cloud Infrastructure Solutions Architect do?

Cloud, Infrastructure, IT Outsourcing

As a Cloud Solution Architect, you will work in a client-facing role to support Fiserv's sales team and lead creating solutions to drive growth of Fiserv's Secure Managed Services (Infrastructure as a Service) business in Azure. You will utilize your technical background to lead the consultative discovery of the client's business goals, challenges, and objectives and translate them into Azure infrastructure solutions and proposals to demonstrate how Fiserv can help support their business in the cloud. You will work to understand the whole picture - how cloud, technology, and network work together to solve business problems.

What you will do:

• Architecting individual client solutions new challenges, new solutions, meeting with different clients to provide solutions to individual problems. You are enabling clients in their migration path to the cloud from legacy, on-prem solutions.
• Designing solutions in Azure and creating proposals with pricing, Visio diagrams of solutions, and configuration instructions for operational deployment
• Requirements gathering, assessments of current/existing client environment, and translating the information into a solution. This may include items related to networking, infrastructure, backup, cloud, cybersecurity, and anything else within our portfolio of services.
• Providing sales support and subject matter expertise to our Sales team, enterprise and strategic accounts. Also, provide content for RFP responses.
• Serving as the highest level of escalation for sales troubleshooting and providing technical sales assistance for infrastructure related solutions.
• Providing solution demonstrations to customers on a variety of Fiserv Secure Managed Services products.
• Leading design sessions including strategic planning design, technical review, and implementation.
• Hosting Webinars on our current portfolio and technology to drive awareness of Fiserv's technical expertise.
• Creating and delivering content as a follow-up to lead generation activities.
• Assisting Fiserv's product team with new solutions.
• Mentoring and training internal Fiserv resources and external client teams on specific product design, integration, configuration, and evaluation.
• Using product expertise to contribute to the development and innovation of new specific product best practices or methods of product design, implementation, configuration, and evaluation.

What you will need to have:

• BS/BA in Computer Science, Engineering, or relevant field experience.
• 7+ years of experience with career progression as an Enterprise Solution Architect or Cloud Engineer
• 2+ years of experience with an Azure or AWS cloud environments
• Extensive experience with Windows Server, Desktop Engineering, Active Directory
• Knowledge and experience with Networking technologies like MPLS, SD-WAN, switching and routing.
• Ability to occasionally be on-site assisting solutioning engagements with high profile clients.

What we would like for you to have:

• Demonstrated experience in the selling and delivery of multi-million-dollar enterprise scale, complex projects
• 3+years of experience in pre-sales engineering and/or sales in an IT Outsourcing, Managed Services, Professional Services, Systems Integrator, OEM, or similar environment
• Experience within SaaS, IaaS, PaaS, and other cloud environments
• Microsoft security solutions such as Defender for Office, Defender for Endpoint, Azure Defender/Security Center, Cloud App Security and Azure Sentinel
• 3+ years of experience with leading teams in a Client or consulting project environment

Perks at Work:

• We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.