Talent Acquisition Manager

Talent Acquisition Manager

At DHL, our people are our greatest asset! Everyone's contribution drives us to be the world's #1 logistics company. Certified as a Great Place to Work and as a Top Employer, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.

JOB SUMMARY:

The Talent Acquisition Manager leads the corporate/desktop recruiting function, overseeing the full cycle recruiting and talent acquisition strategy for managerial, professional, and technical positions. This role combines hands-on recruiting excellence with strong people leadership, serving as both a strategic talent advisor and team developer. The position is accountable for building and maintaining talent pipelines while developing and coaching a high-performing team of talent acquisition specialists.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Lead and execute corporate/desktop recruiting strategy across all professional functions including finance, IT, human resources, product management, network operations, and leadership roles.
• Personally manage full-cycle recruiting for corporate positions requiring advanced sourcing strategies or executive-level consultation.
• Lead, develop and coach a team of Talent Acquisition Specialists and ensure candidates progress efficiently through the recruiting cycle to meet business needs.
• Manage and develop sourcing strategies to ensure applicant flow.
• Provide strategic consultation and partnership with hiring managers and HR Business Partners to ensure alignment between recruiting needs and recruiting strategy.
• Serve as strategic advisor to hiring managers on market conditions, role design and alternative sourcing approaches
• Perform comprehensive targeted market research and develop innovative strategies to identify passive candidates and maintain robust candidate pipelines for specialized roles.
• Effectively utilize and optimize recruiting systems and resources to improve candidate and stakeholder communication.
• Work with key stakeholders to make recommendations and build/continuously improve systems, processes and reporting capabilities. Set KPI's benchmarks, metrics, and understands how to prioritize to meet and exceed all business SLAs.
• Manage recruiting and staffing vendors for corporate roles including contracts, SLAs and staffing order process to ensure compliance with agreements and staffing levels.
• Make strategic recommendations to key stakeholders and decision makers on building appropriate systems processes, and reports to enhance recruiting effectiveness
• Lead and drive recruiting process improvement projects and manage programs through completion; provide project support for various HR initiatives.
• Partner successfully with other HR team members to achieve goals and deliver on accountabilities, driving consistency across functional areas and locations.
• Effectively select, develop, coach, empower and motivate direct reports to ensure professional growth, expanded scope of responsibility and accountability for recruiting excellence.
• Monitor and analyze recruiting metrics, market trends, and competitive intelligence to inform strategy and process improvements.
• Ensure compliance with all employment laws, diversity and inclusion initiatives, and corporate policies throughout the recruiting process.
• Perform other duties as assigned

EDUCATION AND/OR EXPERIENCE:

• Bachelor's degree in HR, Business, Talent Management, Organizational Development or related discipline preferred
• 5 years' work experience in recruiting talent acquisition
• 2+ years people management experience.
• Strong knowledge of recruitment software and tools, as well as social media platforms for sourcing candidates.

REQUIREMENTS/SKILLS:

• Excellent time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Proven ability to engage and influence all levels of the organization, and to establish credibility and respect of employees, peers, managers, and leaders.
• Experience analyzing data using various tools for forecasting and optimization.
• Cross-functional project management experience.
• Basic/Working knowledge of Six Sigma tools and Lean techniques.
• Ability to work successfully in a dynamic, fluid environment.
• Excellent oral and written communication, customer service, and interpersonal skills.
• Ability to maintain confidentiality and exercise a high level of discretion.
• Ability to work effectively under pressure with poise and professionalism.
• Experience with applicant tracking systems (preferably Taleo or Avature) and HRIS.
• Demonstrated proficiency with Microsoft Office.

PHYSICAL DEMANDS:

• Physical demands are consistent with a professional office setting.
• Regular sitting at workstation for 25 75% of the work shift.
• Frequent standing and walking.
• Able to work a range of shifts based on operational need.
• Up to 25% travel may be required.

Equal Opportunity Employer Veterans/Disability