Surgical Scheduling Representative

Surgical Scheduling Representative

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Surgical Scheduling Representative is responsible for maintaining the surgical schedule and accurately scheduling all surgical procedures. Performs other tasks depending upon department needs. The Surgical Scheduling Rep supports the philosophy and objectives of the JFK Medical Center. All duties performed in accordance with established procedures.

A day in the life of a Surgical Scheduling Representative at Hackensack Meridian Health includes:

• Maintains a neat and orderly work area and department. Demonstrates accuracy, speed and timeliness in performance of role. Complies with local, state and federal regulatory and accrediting standards. Completes required e-learning in a timely manner, obtains and maintains certifications if applicable, and attends required system programs annually. Attends all staff meetings.
• Collaborates with physician and healthcare team to establish plan of care for each patient. Provides individualized checklist for each patient outlining the necessary evaluations and testing required prior to surgery. Liaison to hospital surgical booking office and Pre Admission Testing. Acts as liaison to physician's practice administrator and staff and assists with coordination of physician's office schedules.
• Responsible for the scheduling of patients for surgery utilizing established hospital policies and procedures. Sets surgical schedule as directed by physician. Reports changes to Bariatric Coordinator. Follows patient completion of pre surgical requisites. Oversees proper submission of surgical consents, physician orders, pre admission testing and medical/cardiac clearances. Performs other duties as required.
• Schedules patient initial and follow up appointments. Makes courtesy reminder calls. Provides each patient with information on required testing. Obtains results of all pertinent testing prior to patient appointment. Collaborates with physicians to create office schedule. Reports any conflicts. Informs supervisor of any changes to schedule as needed. Brings any abnormal lab results to the attention of supervisor and physician.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Experience in a medical setting and knowledge of medical terminology required. Excellent verbal and written communication and customer service skills a must.
• Computer, Fax, Printer

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Compensation Minimum rate of $20.32 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.