Surgical Access Coordinator, BHMG- Ortho Kendall Trauma, $3000 Bonus, FT, 8:00am - 4:30pm

Surgical Coordinator

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact because when it comes to caring for people, we're all in.

Description:

Responsible for scheduling and coordinating all aspects of patient surgeries for high volume physician practice. Also responsible for creating and submitting surgical encounters in Soarian for billing. Obtains and verifies all patient demographics and insurance information. Obtains authorization for surgery and works directly with surgeons to ensure procedure and diagnosis codes are accurate for billing. Works closely with supporting departments to ensure surgeries are scheduled and coded properly. Practices Baptist Health's mission of service excellence in providing professional, compassionate and friendly service to our patients and physicians. Estimated pay range for this position is $18.87 - $22.83 / hour depending on experience.

Qualifications:

Degrees:

• High School,Cert,GED,Trn,Exper.

Additional Qualifications:

• For internal staff: A minimum of 1 year Patient Access experience and has demonstrated the ability to independently perform all functions within the Level 1 job description.
• Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 6 months.
• Exceeds departmental KPIs.
• Maintains a positive attitude, is self motivated, and encourages others.
• Identified as a team player and cross trained in multiple areas/product lines/practices to substitute all staff positions as needed.
• For external staff: Associates Degree preferred with 1 year Patient Access experience, or 2 years experience in lieu of degree.
• Complete and pass the Patient Access training course.
• Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations.
• Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
• Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
• Understanding of insurance contracts, collections, authorizations/pre-certifications, Microsoft Office products and EMR applications, etc.
• Knowledge of medical terminology.
• Bilingual English, Spanish/Creole.

Minimum Required Experience:

• Minimum 4 years of Healthcare experience required.
• Surgery experience required.
• Must be a professional, detail-oriented team player with effective interpersonal communication skills and excellent customer service skills.
• Must be highly organized and have ability to multi-task.
• Must be able to effectively communicate with surgeons, patients, operational and clinical leadership, as well as facility and BHSF support departments.
• Proficient in EMR, computer applications and scheduling systems (Cerner, Soarian, etc.).
• Bilingual (Spanish) required.

EOE, including disability/vets