Surgery Scheduler - OB/GYN at Fountain Plaza

Job Title

Seeking a full-time Surgery Scheduler to support our OB/GYN at Fountain Plaza, located at 6060 N Fountain Plaza Dr, Suite 200.

Shift: Days, Monday - Friday, hours TBD.

We know it's not just about finding a job. It's about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

Benefits

As a core employee with Northwest Healthcare, you will be eligible for competitive base pay, and a robust total rewards compensation package. Included in our benefits package includes some of the following: health insurance, dental, vision, 401K, PTO and more!

Job Summary

The Surgery Scheduler - Clinics is responsible for coordinating and scheduling surgical procedures for patients in a clinical setting. This role ensures accuracy in scheduling, proper documentation, and effective communication between patients, providers, and surgical teams. The Surgery Scheduler plays a vital role in ensuring an efficient workflow and a positive patient experience.

Essential Functions

• Schedules surgical procedures, pre-operative appointments, and follow-up visits in coordination with surgeons and clinical staff.
• Confirms surgery details with patients, including preparation instructions, arrival times, and necessary documentation.
• Verifies patient insurance coverage and obtains prior authorizations as required.
• Coordinates with surgical facilities to ensure proper scheduling, availability of resources, and compliance with protocols.
• Ensures accurate and timely entry of surgical procedures into the scheduling system and electronic health records (EHR).
• Communicates with patients regarding any scheduling changes, delays, or cancellations.
• Collaborates with clinical teams to optimize surgical schedules and minimize conflicts.
• Prepares and distributes surgery schedules to relevant departments, ensuring all necessary personnel are informed.
• Maintains detailed records of scheduled procedures, cancellations, and reschedules.
• Provides excellent customer service and serves as a point of contact for patient inquiries related to surgical scheduling.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Associate Degree in Healthcare Administration or a related field preferred
• 1-3 years of experience in medical scheduling, surgical coordination, or a related administrative role required
• Experience in a clinical or hospital surgical scheduling environment preferred

Knowledge, Skills and Abilities

• Strong knowledge of surgical scheduling processes and medical terminology.
• Proficiency in electronic health records (EHR) and scheduling software.
• Excellent organizational and multitasking skills to manage complex schedules.
• Strong communication and interpersonal skills to interact with patients, providers, and surgical teams.
• Ability to handle confidential patient information in compliance with HIPAA regulations.
• Attention to detail to ensure accuracy in scheduling and documentation.
• Proficiency in Microsoft Office Suite and other administrative tools.
• Commitment to providing high-quality customer service and patient support.