Support Coordinator

Support Coordinator

The Support Coordinator is responsible for assisting Sr. Management Team in staff capacity by performing a wide variety of administrative functions of the office.

Essential Functions:

• Performs clerical duties such as keyboarding/typing, scheduling meetings/appointments and opening/distributing mail.
• Coordinates collection and preparation of reports by collecting and compiling information.
• Assembles monthly data from various providers into monthly Power Point presentation. Establishes and maintains a variety of files and records.
• Checks and follows up on matters in progress to ensure specific actions are completed.
• Answers the phone, return calls and forward callers to the appropriate person.
• Orders supplies, business cards, postage stamps and associate recognition items. Assists with budget preparation. Reviews monthly budget reports. Gathers and lists capital expenditures in a report.
• Assembles and arranges information for internal and external reporting for local and state governments.
• Arranges and coordinates internal/external meetings and events.
• Arranges and coordinates travel arrangements. Performs other duties as assigned.
• ALL OTHER DUTIES AS ASSIGNED

Experience/Qualifications:

• Minimum Degree Required: High School Diploma or Equivalent
• Preferred Degree: Some college
• Years of experience: 2-5 years of Administrative Assistant experience to Senior Management.

Knowledge, Skills and Ability:

• Strong organizational, expediting, multi-tasking and prioritizing skills.
• Excellent computer skills required. Advanced knowledge of Microsoft Office products (Word, Access, Excel and Power Point). Excellent Internet skills required.
• Ability to work independently with little or no supervision.
• Ability to work with sensitive and confidential information.

Competencies:

• Action Oriented - Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
• Interpersonal Savvy - Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
• Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
• Comfort Around Higher Management - Can deal comfortable with more senior managers; can present to more senior managers without undue tension and nervousness; understands how senior managers think and work; can determine the best way to get things done with them by talking their language and responding to their needs; can craft approaches likely to be seen as appropriate and positive.
• Timely Decision Making - Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.
• Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblock; creates focus.
• Written Communications - Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that he the desired effect.

Additional Position Requirements:

May perform one of the following Distribution Center functions: loads or unloads trailers by hand; fills customer orders by inspecting merchandise and matching merchandise to order; stocks merchandise to ensure availability of items; packs customer orders for shipment; selects and verifies product for fulfillment and routes to the next area or packs for shipping; assign and reassign pick locations based on information from reports and maintain an accurate listing of all locations; sorts merchandise as appropriate; process, ticket or sort merchandise for retail locations; performs returns processing for customer orders; or cleans and repairs different reel models and determines if repair is under warranty.

• Ability to pay close attention to detail and must work well with numbers.
• Must be able to walk and stand for entire shift, use a step ladder, and consistently lift 50 lbs
• Ability to communicate with fellow employees in a courteous and professional manner and be a team player.
• Availability to work a flexible schedule with mandatory overtime as needed and perform other duties as assigned.

Physical Requirements:

Regularly walks, sits, stands, and does computer work.

Occasionally lifts up to 50 lbs.

Independent Judgement:

Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.

Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.