Sub

Sub Team Player

Sub Team Players submit a Sub Availability Form upon hire and complete a new form at least seven days in advance if their availability changes. They must maintain reasonable communication with club management and reply within 24 hours to accept or deny a work shift offered. They perform to their best abilities during their assigned work shift, monitor and maintain club cleanliness and atmosphere, stay proficient in Planet Fitness mobile app use, content, and updates, and ensure that all proper training has been completed to operate safely and efficiently. They conduct regular audits to ensure the club is presentable and hold up to Excel standards, perform club walkarounds and complete assigned cleaning or associated tasks along with re-inspecting said tasks, audit and balance cash drawers daily, and properly input and update prospective and current member information into tablets and point of sale. They ensure members adhere to the company's policies and guidelines and address any infractions, provide a safe and secure environment for all members, communicate with members and create a high level of member service, stock retail and janitorial items for the following shift, understand and adhere to company standards and help resolve any day-to-day member issues, audit club inventory and communicate with GM, AM, and Shift Lead on recommendations of inventory orders, stay up to date on all required certifications and training courses, participate in team meetings, communicate with, promote, tour, and assist prospects and potential members, assist the GM and AM with club membership promotions, training, and implementation of any operational strategies, ensure the club complies with all state and federal laws and insurance requirements, operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to, assist GM and represent our company at community events and other outreach activities.

Qualifications include being at least 18 years of age, having a high school diploma or equivalent, CPR Certification and AED Certification, comfort standing for long periods, great communication skills, team-oriented, motivated, and well-organized, ability to think critically and evaluate solutions to problems proactively, proficient ability in Microsoft Office and using a computer, ability to handle sensitive and confidential information, and familiar with Excel's mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements. Supervisory responsibility is not applicable for this position. The work environment includes a fitness club environment and routinely uses standard office equipment and standard custodial equipment. The physical demands include talking or hearing, standing, walking, using hands to finger, handle or feel, and reach with hands and arms, sitting, climbing, balancing, stooping, kneeling, crouching or crawling, lifting and moving objects, and specific vision abilities. This position is part-time, nonexempt, and work hours are subject to change at any time depending on business needs. Travel is not expected for this position. EEO Statement: Excel Fitness is an Equal Opportunity Employer.