Sub

Sub Team Player

Sub Team Players submit a Sub Availability Form upon hire and complete a new form at least seven days in advance if their availability changes. They must maintain reasonable communication with club management and reply within 24 hours to accept or deny a work shift offered. They perform to their best abilities during their assigned work shift, monitor and maintain club cleanliness and atmosphere, and stay proficient in Planet Fitness mobile app use, content, and updates. They ensure that all proper training has been completed to operate safely and efficiently, conduct regular audits to ensure the club is presentable and hold up to Excel standards, and perform club walkarounds and complete assigned cleaning or associated tasks along with re-inspecting said tasks. They audit and balance cash drawers daily, properly input and update prospective and current member information into tablets and point of sale, ensure members adhere to the company's policies and guidelines and address any infractions, provide a safe and secure environment for all members, communicate with members and create a high level of member service, stock retail and janitorial items for the following shift, understand and adhere to company standards and help resolve any day-to-day member issues, audit club inventory and communicate with GM, AM, and Shift Lead on recommendations of inventory orders, stay up to date on all required certifications and training courses, participate in team meetings, communicate with, promote, tour, and assist prospects and potential members, assist the GM and AM with club membership promotions, training, and implementation of any operational strategies, ensure the club complies with all state and federal laws and insurance requirements, operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to, assist GM and represent our company at community events and other outreach activities.

Qualifications include being at least 18 years of age, having a high school diploma or equivalent, CPR Certification and AED Certification, comfort standing for long periods of time, great communication skills with internal and external customers, team-oriented, motivated, and well-organized, ability to think critically and evaluate solutions to problems proactively, proficient ability in Microsoft Office and using a computer, ability to handle sensitive and confidential information, and familiar with Excel's mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements. Supervisory responsibility is not applicable for this position. The work environment includes using standard office equipment and standard custodial equipment, and the noise level in the club environment may be loud on a regular basis. Physical demands include talking, hearing, standing, walking, using hands, reaching, lifting, and specific vision abilities. This is a part-time, nonexempt position with no set schedule but work shifts based on availability and business needs, and may work outside of regularly scheduled shift hours. Subs must work no less than 4 hours per month. EEO Statement: Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.