Sub

Sub Team Player

Sub Team Players submit a Sub Availability Form upon hire and complete a new form at least seven days in advance if their availability changes. They must maintain reasonable communication with club management and reply within 24 hours to accept or deny a work shift offered. They perform to their best abilities during their assigned work shift, monitor and maintain club cleanliness and atmosphere, and stay proficient in Planet Fitness mobile app use, content, and updates. They ensure all proper training has been completed to operate safely and efficiently, conduct regular audits to ensure the club is presentable and hold up to Excel standards, and perform club walkarounds and complete assigned cleaning or associated tasks. They audit and balance cash drawers daily, properly input and update prospective and current member information into tablets and point of sale, and ensure members adhere to the company's policies and guidelines. They provide a safe and secure environment for all members, communicate with members and create a high level of member service, stock retail and janitorial items, and understand and adhere to company standards and help resolve any day-to-day member issues. They audit club inventory and communicate with GM, AM, and Shift Lead on recommendations of inventory orders, stay up to date on all required certifications and training courses, participate in team meetings, and communicate with, promote, tour, and assist prospects and potential members. They assist GM and AM with club membership promotions, training, and implementation of any operational strategies, ensure the club complies with all state and federal laws, operate and assist applicable members with the use of equipment, and assist GM and represent the company at community events and other outreach activities.

Qualifications include being at least 18 years of age, having a high school diploma or equivalent, CPR and AED certification, comfort standing for long periods, great communication skills, team-oriented and well-organized, ability to think critically, proficient in Microsoft Office, ability to handle sensitive and confidential information, and familiar with Excel's mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements. This position has no supervisory responsibilities and operates in a fitness club environment. The physical demands include talking or hearing, standing, walking, using hands to finger, handle or feel; and reach with hands and arms, sitting, climbing, balancing, stooping, kneeling, crouching or crawling, lifting and moving up to 25 pounds and occasionally lifting and moving objects up to 75 pounds, and specific vision abilities. This is a part-time, nonexempt position with no set schedule but work shifts based on availability and business needs, working no less than 4 hours per month and no more than 20 hours per week. Travel is not expected for this position. EEO Statement: Excel Fitness is an Equal Opportunity Employer committed to equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.