Store PUD Courier

Sameday City Courier

Employee benefits include competitive wages, 401K plan with company match, educational assistance, generous paid time off, and more. Medical, dental, and vision coverage is available for eligible employees. The position also offers valuable employee discounts and free career development training.

Position Summary

Under general supervision, the Sameday City Courier provides courteous and efficient delivery and pick-up of packages for FedEx Office centers and customers. The Courier drives a company vehicle, ensuring regular servicing and cleaning of the vehicle. The Courier receives route information from a centralized dispatcher, who can add or remove stops as needed.

General Duties and Responsibilities

This is a representative list of the general duties the position may be asked to perform:

• Receives daily route information from a centralized dispatcher via a company-provided handset
• Drives a company vehicle to perform pick-up/delivery service for FedEx Office centers and customers
• Ensures quality of package delivery which includes strict compliance with safety regulations, policies and standards when handling perishables or other items requiring specialized handling
• Ensures customers have adequate supplies of FedEx materials for shipping purposes
• Ensures packages conform to FedEx Office and general FedEx features of service, proper labeling is provided, and all paperwork is complete, neat, and accurate
• Ensures quality service is provided during each customer interaction by providing efficient and professional delivery service, answering customer questions, resolving problems or concerns and interacting in a polite and caring manner
• Answers customer questions on FedEx features of service and keeps customers informed about the company and its services
• Operates company vehicle according to applicable motor vehicle regulations, company policy and auto insurance guidelines
• Ensures the proper upkeep and maintenance of the vehicle by conducting regular servicing and cleaning procedures
• Follows accident procedures and observes traffic laws
• Adheres to FedEx Office company and vehicle safety policies and guidelines
• Seeks additional business from current customers and attempts to gain new business
• Scans packages according to prescribed procedures, demonstrates proficiency in features of service and equipment
• Performs additional duties within the assigned center during non-delivery times
• Maintains pick-up/delivery logs and vehicle maintenance logs to document duties performed
• All other duties as needed or required

Minimum Qualifications and Requirements

• High school diploma or equivalent education
• Must be at least 21 years old and have a minimum of two years of driving experience
• Valid and current driver's license
• Ability to comply with any specialized regulatory or licensing requirements, as determined by geographic location and/or work assignment
• Must meet and maintain the FedEx Office Motor Vehicle Requirements
• Must attain satisfactory completion of specialized training regarding transportation of goods with special handling requirements
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

Essential Functions

• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 75 pounds and maneuver packages of any weight above 75 lbs with appropriate equipment and/or assistance from another person
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability, on a consistent basis, to transport goods with special handling requirements
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis, to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business

Pay Transparency

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $20.75 - $25.41/hr

Schedule: M-F 9am-5pm

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a quality-oriented culture and day-to-day application of quality science. Suggests areas for improvement in internal processes along with possible solutions.

• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
• Applies Quality concepts presented at training during daily activities.
• Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.